AWS verified-access: Clarify IPv6 stack requirement for Connectivity Client
Summary
Clarifies that the Verified Access Connectivity Client only requires the local IPv6 network stack to be enabled, and that an IPv4-only internet connection is sufficient. Adds a troubleshooting entry for IPv4-only networks.
Security assessment
The change is a functional/connectivity clarification about IPv6 stack requirements and troubleshooting for IPv4-only networks. It does not address any vulnerability, credential, encryption, or authorization concern, so it is not security-related.
Evidence
+ * Enable IPv6 on your computer. The Connectivity Client requires only that the IPv6 network stack is enabled on the local device. An IPv4-only internet connection is sufficient; working IPv6 internet connectivity is not required. For instructions on enabling IPv6, see the documentation for the operating system that is running on your computer.
Diff
diff --git a/verified-access/latest/ug/connectivity-client.md b/verified-access/latest/ug/connectivity-client.md index 243e6f4..4fcf114 100644 --- a//verified-access/latest/ug/connectivity-client.md +++ b//verified-access/latest/ug/connectivity-client.md @@ -50 +50 @@ Before you begin, complete the following prerequisites: - * Enable IPv6 on your computer. For instructions, see the documentation for the operating system that is running on your computer. + * Enable IPv6 on your computer. The Connectivity Client requires only that the IPv6 network stack is enabled on the local device. An IPv4-only internet connection is sufficient; working IPv6 internet connectivity is not required. For instructions on enabling IPv6, see the documentation for the operating system that is running on your computer. @@ -165,0 +166,2 @@ The following information can help you troubleshoot issues with the client. + * The client won't connect on an IPv4-only network + @@ -190,0 +193,6 @@ Solution: Contact [AWS Support](https://aws.amazon.com/premiumsupport/). +### The client won't connect on an IPv4-only network + +Possible cause: The IPv6 network stack is not enabled on the device. The Connectivity Client requires the IPv6 stack to be enabled locally, even when the device has an IPv4-only internet connection. + +Solution: Enable IPv6 on your computer. An IPv4-only internet connection is sufficient and working IPv6 internet connectivity is not required. For instructions on enabling IPv6, see the documentation for the operating system that is running on your computer. +