AWS connect: Rename real-time metrics report TOC entries
Summary
Editorial changes to the table of contents: 'Contents' renamed to 'Topics' and several link titles reworded for clarity. No technical or security content changed.
Security assessment
Only navigational heading and link label wording changed; no permissions, access control, or security guidance is affected.
Evidence
-###### Contents
Diff
diff --git a/connect/latest/adminguide/real-time-metrics-reports.md b/connect/latest/adminguide/real-time-metrics-reports.md index 5da83920d..177c7ebd5 100644 --- a//connect/latest/adminguide/real-time-metrics-reports.md +++ b//connect/latest/adminguide/real-time-metrics-reports.md @@ -15 +15 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com -###### Contents +###### Topics @@ -17 +17 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [Real-time metrics tag-based access control](./rtm-tag-based-access-control.html) + * [Real-time metrics tag-based access control in Connect Customer](./rtm-tag-based-access-control.html) @@ -21 +21 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [Create alerts on real-time metrics](./rule-real-time-metrics.html) + * [Create alerts on real-time metrics in Connect Customer](./rule-real-time-metrics.html) @@ -23 +23 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [Use one-choose drill-downs](./one-choose-drill-downs.html) + * [Use pre-filtered tables for Routing profiles and Queues tables in Connect Customer](./one-choose-drill-downs.html) @@ -25 +25 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [Visualize: Queue dashboard](./visualize-queue-dashboard.html) + * [Visualize historical queue data in Connect Customer](./visualize-queue-dashboard.html) @@ -27 +27 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [View contacts in queue](./view-contacts-in-queue.html) + * [View the number of contacts waiting in an Connect Customer contact center queue](./view-contacts-in-queue.html) @@ -29 +29 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [Create a real-time metrics report](./create-real-time-report.html) + * [Create a real-time metrics report for your contact center](./create-real-time-report.html) @@ -31 +31 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [Troubleshoot no metrics or too few rows in a report](./troubleshoot-rtm.html) + * [Troubleshoot no metrics or too few rows in a queues report in Connect Customer](./troubleshoot-rtm.html) @@ -33 +33 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [List queues by routing profile](./queues-by-routing-profile.html) + * [List queues grouped by routing profile in Connect Customer](./queues-by-routing-profile.html) @@ -35 +35 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [List agents by routing profile](./agents-grouped-by-routing-profile.html) + * [List agents grouped by routing profile in Connect Customer](./agents-grouped-by-routing-profile.html) @@ -37 +37 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [Sort agents by activity](./rtm-sort-by-agent-activity.html) + * [Sort agents by activity in a real-time metrics report in Connect Customer](./rtm-sort-by-agent-activity.html) @@ -39 +39 @@ You can also use the [Connect Customer Service APIs](https://docs.aws.amazon.com - * [Download real-time metrics](./download-real-time-metrics-report.html) + * [Download real-time metrics for Connect Customer](./download-real-time-metrics-report.html)