AWS connect: Expand contact management TOC entry descriptions

Service: connect · 2026-09-27 · Documentation low

File: connect/latest/adminguide/manage-contacts-admin.md

Summary

Changed 'Contents' to 'Topics' and rewrote several TOC link labels to be more descriptive about contact management actions.

Security assessment

Purely editorial TOC label changes; no security-relevant content, permissions, or fixes are introduced.

Evidence

+  * [Tag contacts on the Contact details page in Connect Customer](./tag-contacts-admin.html)

Diff

diff --git a/connect/latest/adminguide/manage-contacts-admin.md b/connect/latest/adminguide/manage-contacts-admin.md
index 1342c0de1..dc309dcf4 100644
--- a//connect/latest/adminguide/manage-contacts-admin.md
+++ b//connect/latest/adminguide/manage-contacts-admin.md
@@ -15 +15 @@ This section explains how to manage contacts by using the Connect Customer admin
-###### Contents
+###### Topics
@@ -17 +17 @@ This section explains how to manage contacts by using the Connect Customer admin
-  * [Transfer in-progress contacts](./transfer-contacts-admin.html)
+  * [Transfer in progress contacts to a quick connect agent or a queue in Connect Customer](./transfer-contacts-admin.html)
@@ -19 +19 @@ This section explains how to manage contacts by using the Connect Customer admin
-  * [Reschedule contacts](./reschedule-contacts-admin.html)
+  * [Reschedule contacts from the Contact details page in Connect Customer](./reschedule-contacts-admin.html)
@@ -21 +21 @@ This section explains how to manage contacts by using the Connect Customer admin
-  * [End contacts](./end-contacts-admin.html)
+  * [End contacts from the Contact details page in Connect Customer](./end-contacts-admin.html)
@@ -23 +23 @@ This section explains how to manage contacts by using the Connect Customer admin
-  * [Update task template](./update-template-contacts-admin.html)
+  * [Update the task template on an in-progress contact in Connect Customer](./update-template-contacts-admin.html)
@@ -25 +25 @@ This section explains how to manage contacts by using the Connect Customer admin
-  * [Tag contacts](./tag-contacts-admin.html)
+  * [Tag contacts on the Contact details page in Connect Customer](./tag-contacts-admin.html)