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AWS connect: Note on enabling screen recording for Global Resiliency instances

Service: connect · 2026-09-27 · Documentation medium

File: connect/latest/adminguide/enable-sr.md · Type: logging

Summary

Adds a note that screen recording must be enabled on both source and replica instances because the data storage configuration is not copied to the replica Region, plus a heading rename from Contents to Topics.

Security assessment

Screen recording is an audit/record-keeping control; the note warns that the storage configuration is not replicated, so failing to enable it on the replica could silently leave calls unrecorded. This is hardening/audit guidance rather than a fix for a specific vulnerability.

Evidence

+If your instance uses Connect Customer Global Resiliency, enable screen recording on both the source and replica instances — the data storage configuration is not copied to the replica Region. For more information, see [Screen recording with Global Resiliency](./screen-recording-global-resiliency.html).

Diff

diff --git a/connect/latest/adminguide/enable-sr.md b/connect/latest/adminguide/enable-sr.md
index 1501f0693..1552b4652 100644
--- a//connect/latest/adminguide/enable-sr.md
+++ b//connect/latest/adminguide/enable-sr.md
@@ -13 +13 @@ This topic provides steps to enable screen recording for your Connect Customer i
-###### Contents
+###### Topics
@@ -60,0 +61,4 @@ For more information about instance settings, see [Update settings for your Conn
+###### Note
+
+If your instance uses Connect Customer Global Resiliency, enable screen recording on both the source and replica instances — the data storage configuration is not copied to the replica Region. For more information, see [Screen recording with Global Resiliency](./screen-recording-global-resiliency.html).
+