AWS connect: Renamed flow designer TOC entries in Connect admin guide
Summary
Updated the 'Contents' heading to 'Topics' and reworded all table-of-contents link labels for contact flow topics (e.g., keyboard shortcuts, permissions, default flows, encryption, Lambda functions). No substantive content or security guidance changed.
Security assessment
The only changes are cosmetic TOC label rewrites and a heading rename; the 'Encrypt customer input' line is merely a reworded link title, not new security content. No vulnerability, credential, or access-control change is present.
Evidence
- * [Encrypt customer input](./encrypt-data.html)
Diff
diff --git a/connect/latest/adminguide/connect-contact-flows.md b/connect/latest/adminguide/connect-contact-flows.md index 19c3a5eec..5868689b3 100644 --- a//connect/latest/adminguide/connect-contact-flows.md +++ b//connect/latest/adminguide/connect-contact-flows.md @@ -11 +11 @@ A _flow_ defines the customer experience with your contact center from start to -###### Contents +###### Topics @@ -13 +13 @@ A _flow_ defines the customer experience with your contact center from start to - * [Keyboard shortcuts](./keyboard-shortcuts.html) + * [Keyboard shortcuts for the Connect Customer flow designer](./keyboard-shortcuts.html) @@ -15 +15 @@ A _flow_ defines the customer experience with your contact center from start to - * [Required permissions](./contact-flow-permissions.html) + * [Permissions required to work with flows in Connect Customer](./contact-flow-permissions.html) @@ -17 +17 @@ A _flow_ defines the customer experience with your contact center from start to - * [Default flows](./contact-flow-default.html) + * [Default flows in Connect Customer for your contact center](./contact-flow-default.html) @@ -19 +19 @@ A _flow_ defines the customer experience with your contact center from start to - * [Sample flows](./contact-flow-samples.html) + * [Sample flows in Connect Customer](./contact-flow-samples.html) @@ -21 +21 @@ A _flow_ defines the customer experience with your contact center from start to - * [Flow block definitions](./contact-block-definitions.html) + * [Flow block definitions in the flow designer in Connect Customer](./contact-block-definitions.html) @@ -23 +23 @@ A _flow_ defines the customer experience with your contact center from start to - * [Create a flow](./create-contact-flow.html) + * [Use the flow designer in Connect Customer to create flows](./create-contact-flow.html) @@ -27 +27 @@ A _flow_ defines the customer experience with your contact center from start to - * [Associate a phone number with a flow](./associate-claimed-ported-phone-number-to-flow.html) + * [Attach a claimed or ported phone number to a flow in Connect Customer](./associate-claimed-ported-phone-number-to-flow.html) @@ -29 +29 @@ A _flow_ defines the customer experience with your contact center from start to - * [Flow modules](./contact-flow-modules.html) + * [Flow modules for reusable functions in Connect Customer](./contact-flow-modules.html) @@ -31 +31 @@ A _flow_ defines the customer experience with your contact center from start to - * [Agent-initiated flows](./agent-initiated-flows.html) + * [Enable agent-initiated flows during active chat sessions](./agent-initiated-flows.html) @@ -33 +33 @@ A _flow_ defines the customer experience with your contact center from start to - * [Create prompts](./prompts.html) + * [Create prompts in Connect Customer](./prompts.html) @@ -35 +35 @@ A _flow_ defines the customer experience with your contact center from start to - * [Set up contact transfers](./transfer.html) + * [Set up contact transfers in Connect Customer](./transfer.html) @@ -37 +37 @@ A _flow_ defines the customer experience with your contact center from start to - * [Set up queued callback](./setup-queued-cb.html) + * [Set up queued callback by creating flows, queues, and routing profiles in Connect Customer](./setup-queued-cb.html) @@ -39 +39 @@ A _flow_ defines the customer experience with your contact center from start to - * [Use customer first callback mode](./customer-first-cb.html) + * [Use customer first callback mode in Connect Customer](./customer-first-cb.html) @@ -41 +41 @@ A _flow_ defines the customer experience with your contact center from start to - * [Import and export flows between flow designers](./contact-flow-import-export.html) + * [Import and export flows between flow designers in Connect Customer](./contact-flow-import-export.html) @@ -43 +43 @@ A _flow_ defines the customer experience with your contact center from start to - * [Create conversational AI bots](./connect-conversational-ai-bots.html) + * [Create conversational AI bots in Connect Customer](./connect-conversational-ai-bots.html) @@ -45 +45 @@ A _flow_ defines the customer experience with your contact center from start to - * [Invoke Lambda functions](./connect-lambda-functions.html) + * [Grant Connect Customer access to your AWS Lambda functions](./connect-lambda-functions.html) @@ -47 +47 @@ A _flow_ defines the customer experience with your contact center from start to - * [Live media streaming of customer audio](./customer-voice-streams.html) + * [Set up live media streaming of customer audio in Connect Customer](./customer-voice-streams.html) @@ -49 +49 @@ A _flow_ defines the customer experience with your contact center from start to - * [Encrypt customer input](./encrypt-data.html) + * [Encrypt sensitive customer input in Connect Customer](./encrypt-data.html) @@ -51 +51 @@ A _flow_ defines the customer experience with your contact center from start to - * [Touchtone buffering](./touchtone-buffering.html) + * [Touchtone buffering in Connect Customer](./touchtone-buffering.html) @@ -53 +53 @@ A _flow_ defines the customer experience with your contact center from start to - * [Monitor flow performance](./monitor-flow-performance.html) + * [Monitor flow performance with metrics in flow designer analytics mode](./monitor-flow-performance.html) @@ -55 +55 @@ A _flow_ defines the customer experience with your contact center from start to - * [Track events in flows](./about-contact-flow-logs.html) + * [Use flow logs to track events in Connect Customer flows](./about-contact-flow-logs.html) @@ -57 +57 @@ A _flow_ defines the customer experience with your contact center from start to - * [Use contact attributes](./connect-contact-attributes.html) + * [Use Connect Customer contact attributes](./connect-contact-attributes.html) @@ -59 +59 @@ A _flow_ defines the customer experience with your contact center from start to - * [Migrate flows](./migrate-contact-flows.html) + * [Migrate flows to an instance, Region, or environment in Connect Customer](./migrate-contact-flows.html)