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AWS workspaces: Document PCoIP end of support and client platform matrix

Service: workspaces · 2026-09-06 · Documentation medium

File: workspaces/latest/userguide/amazon-workspaces-clients.md

Summary

Added detailed client platform/protocol support table and announced PCoIP end of support.

Security assessment

Documents security best practice by warning about using soon-to-be-unsupported protocols (PCoIP), which could lead to vulnerabilities if used beyond EOL. No specific vulnerability is fixed.

Evidence

+AWS is ending support for PCoIP-based WorkSpaces Personal on October 31, 2027. The new client experience supports connecting to DCV-based WorkSpaces only. If you use PCoIP-based WorkSpaces, see [PCoIP-based WorkSpaces Personal end of support](https://docs.aws.amazon.com/workspaces/latest/adminguide/workspaces-pcoip-end-of-support.html) or contact your administrator.

Diff

diff --git a/workspaces/latest/userguide/amazon-workspaces-clients.md b/workspaces/latest/userguide/amazon-workspaces-clients.md
index cd78f9ab9..da3def0b2 100644
--- a//workspaces/latest/userguide/amazon-workspaces-clients.md
+++ b//workspaces/latest/userguide/amazon-workspaces-clients.md
@@ -6,0 +7,2 @@
+Choose the right client for your needsGet the WorkSpaces clientPCoIP end of supportAdditional client documentation by platformRelated topics
+
@@ -9 +11,21 @@
-You can connect to your WorkSpace using the client application for a supported device or a web browser. To start using your WorkSpace, see [Getting started with your WorkSpace](./workspaces-user-getting-started.html).
+You can use the Amazon WorkSpaces client to connect to your WorkSpace from a supported device. Client applications are available for Windows, macOS, Linux, iPad, Android, Chromebook, and you can also connect from a supported web browser.
+
+## Choose the right client for your needs
+
+The following table summarizes client availability by platform and protocol support.
+
+Platform | Supported client OS versions | Protocols supported | Notes  
+---|---|---|---  
+Windows | Windows 11 | DCV, PCoIP | New client experience available starting with version 5.34 (DCV only)  
+macOS |  macOS 14 (Sonoma) – DCV, PCoIP macOS 15 (Sequoia) – DCV macOS 26 (Tahoe) – DCV | DCV, PCoIP (macOS 14 only) |   
+Linux (Ubuntu) |  Ubuntu 22.04 Ubuntu 24.04 | DCV |   
+iPad | iPadOS (current) | PCoIP | To connect to DCV-based WorkSpaces from an iPad device, use Web access, which includes tablet-focused support.  
+Android / Chromebook |  Android 14 Android 15 Android 16 | PCoIP | To connect to DCV-based WorkSpaces from an Android tablet or Chromebook device, use Web access, which includes tablet-focused support.  
+Web access | Chrome, Edge, Firefox, Safari (latest 3 versions) | DCV |   
+PCoIP Zero Client | Teradici devices | PCoIP | End of support: October 2027  
+  
+## Get the WorkSpaces client
+
+Download and install the latest version of the WorkSpaces client for your platform from the [Amazon WorkSpaces Client Download page](https://clients.amazonworkspaces.com/).
+
+## PCoIP end of support
@@ -13 +35 @@ You can connect to your WorkSpace using the client application for a supported d
-WorkSpaces Pool is supported only on the macOS, Web Access, and Windows client Application version 5.20.0 or greater.
+AWS is ending support for PCoIP-based WorkSpaces Personal on October 31, 2027. The new client experience supports connecting to DCV-based WorkSpaces only. If you use PCoIP-based WorkSpaces, see [PCoIP-based WorkSpaces Personal end of support](https://docs.aws.amazon.com/workspaces/latest/adminguide/workspaces-pcoip-end-of-support.html) or contact your administrator.
@@ -15 +37 @@ WorkSpaces Pool is supported only on the macOS, Web Access, and Windows client A
-###### Clients
+## Additional client documentation by platform
@@ -33,0 +56,13 @@ WorkSpaces Pool is supported only on the macOS, Web Access, and Windows client A
+## Related topics
+
+  * [Getting started with your WorkSpace](./workspaces-user-getting-started.html)
+
+  * [Supported features by protocol type for WorkSpaces](./supported-features.html)
+
+  * [PCoIP-based WorkSpaces Personal end of support](https://docs.aws.amazon.com/workspaces/latest/adminguide/workspaces-pcoip-end-of-support.html)
+
+  * [End of life policy for WorkSpaces client applications](https://docs.aws.amazon.com/workspaces/latest/adminguide/workspaces-eol.html)
+
+
+
+