AWS Security ChangesHomeSearch

AWS connect: Added encryption documentation for Agentic CX designer

Service: connect · 2026-08-31 · Documentation medium

File: connect/latest/adminguide/encryption-at-rest.md · Type: encryption

Summary

Documented encryption-at-rest for Agentic CX designer resources using AWS-owned KMS keys.

Security assessment

The change explicitly states that Agentic CX designer resources are encrypted at rest, enhancing security documentation.

Evidence

+When you create applications, conversation flows, and other resources in Agentic CX designer, all data are encrypted at rest using AWS owned key encryption keys stored in AWS Key Management Service.

Diff

diff --git a/connect/latest/adminguide/encryption-at-rest.md b/connect/latest/adminguide/encryption-at-rest.md
index 1ec4a4236..7579cf0d1 100644
--- a//connect/latest/adminguide/encryption-at-rest.md
+++ b//connect/latest/adminguide/encryption-at-rest.md
@@ -7 +7 @@
-Amazon AppIntegrationsConnect Customer CasesConnect Customer Customer ProfilesConnect Customer agent assistConnect Customer Voice ID encryption at restOutbound campaigns encryption at restForecasts, capacity plans, and schedules
+Agentic CX designerAmazon AppIntegrationsConnect Customer CasesConnect Customer Customer ProfilesConnect Customer agent assistConnect Customer Voice ID encryption at restOutbound campaigns encryption at restForecasts, capacity plans, and schedules
@@ -27,0 +28,2 @@ For more information about key management in Connect Customer, see [Key manageme
+  * Agentic CX designer
+
@@ -44,0 +47,4 @@ For more information about key management in Connect Customer, see [Key manageme
+## Agentic CX designer encryption at rest
+
+When you create applications, conversation flows, and other resources in Agentic CX designer, all data are encrypted at rest using AWS owned key encryption keys stored in AWS Key Management Service.
+