AWS prescriptive-guidance documentation change
Summary
Updated navigation link from 'welcome.html' to 'introduction.html', corrected product name to 'Amazon Connect Customer', and removed hyphen from 'AWS powered'
Security assessment
Changes are limited to navigation structure, product naming conventions, and grammatical corrections. No security vulnerabilities, features, or configurations are mentioned or modified in the diff.
Diff
diff --git a/prescriptive-guidance/latest/strategy-migration-connect/post-optimizations.md b/prescriptive-guidance/latest/strategy-migration-connect/post-optimizations.md index 78c753a0c..600573dba 100644 --- a//prescriptive-guidance/latest/strategy-migration-connect/post-optimizations.md +++ b//prescriptive-guidance/latest/strategy-migration-connect/post-optimizations.md @@ -5 +5 @@ -[Documentation](/index.html)[AWS Prescriptive Guidance](https://aws.amazon.com/prescriptive-guidance/)[Strategies for migrating your contact center to Connect Customer](welcome.html) +[Documentation](/index.html)[AWS Prescriptive Guidance](https://aws.amazon.com/prescriptive-guidance/)[Strategies for migrating your contact center to Connect Customer](introduction.html) @@ -9 +9 @@ -Your work to develop and improve the user experience doesn’t end on the day you go live. Connect Customer and AWS have tools that provide detailed business insights, from granular reporting to fraud detection and voice biometrics driven by artificial intelligence (AI). This information helps you add new and innovative capabilities, and transform the customer and agent experience in your contact center. +Your work to develop and improve the user experience doesn't end on the day you go live. Amazon Connect Customer and AWS have tools that provide detailed business insights, from granular reporting to fraud detection and voice biometrics driven by artificial intelligence (AI). This information helps you add new and innovative capabilities, and transform the customer and agent experience in your contact center. @@ -23 +23 @@ Examples of innovative capabilities that help deliver significant changes in ope - * An array of AWS-powered data analytics, AI, and machine learning (ML) tools are available, including [Amazon Athena](https://aws.amazon.com/athena), [Amazon Comprehend](https://aws.amazon.com/comprehend), and [Amazon SageMaker AI](https://aws.amazon.com/sagemaker). Apply models to look for trends in interactions that could lead to business insights, such as: + * An array of AWS powered data analytics, AI, and machine learning (ML) tools are available, including [Amazon Athena](https://aws.amazon.com/athena), [Amazon Comprehend](https://aws.amazon.com/comprehend), and [Amazon SageMaker AI](https://aws.amazon.com/sagemaker). Apply models to look for trends in interactions that could lead to business insights, such as: