AWS connect documentation change
Summary
Added 'Next steps' section explaining how to hide sensitive content using rule-based redaction for screen recordings
Security assessment
The change documents a security feature (rule-based redaction) that helps protect sensitive information like payment pages in screen recordings. No evidence of a specific security vulnerability being fixed.
Diff
diff --git a/connect/latest/adminguide/enable-sr.md b/connect/latest/adminguide/enable-sr.md index 449ceee31..a9b96af7c 100644 --- a//connect/latest/adminguide/enable-sr.md +++ b//connect/latest/adminguide/enable-sr.md @@ -7 +7 @@ -Step 1: Enable screen recording for your instanceStep 2: Download and install the Connect Customer Client ApplicationStep 3: Configure the Set recording and analytics behavior blockConfiguration tips +Step 1: Enable screen recording for your instanceStep 2: Download and install the Connect Customer Client ApplicationStep 3: Configure the Set recording and analytics behavior blockConfiguration tipsNext steps @@ -22,0 +23,2 @@ This topic provides steps to enable screen recording for your Connect Customer i + * Next steps + @@ -84,0 +87,4 @@ Follow the instructions in [Connect Customer Client Application](./amazon-connec +## Next steps + +To hide sensitive content such as payment entry pages or unapproved applications from agent screen recordings based on URL patterns, add rule-based redaction to your contact flows. See [Rule-based redaction for screen recordings](./rule-based-redaction-screen-recording.html). +