AWS workspaces documentation change
Summary
Updated client version requirements and clarified login steps for Connect CCP audio optimization
Security assessment
Changes only update supported client versions and user workflow instructions without any security-related content or vulnerabilities addressed.
Diff
diff --git a/workspaces/latest/userguide/amazon_connect_support.md b/workspaces/latest/userguide/amazon_connect_support.md index 84bf0fbc5..e890605df 100644 --- a//workspaces/latest/userguide/amazon_connect_support.md +++ b//workspaces/latest/userguide/amazon_connect_support.md @@ -15 +15,9 @@ To use Connect Customer audio optimization with your WorkSpace: - * You must have the WorkSpaces Windows client version 4.0.6 or later installed. + * You must have a supported WorkSpaces client installed: + + * Windows client version 5.33.0 or later + + * macOS client version 5.31.0 or later + + * Linux client version 2026.0 or later on Ubuntu 22 and Ubuntu 24 (x86_64) + + * Web client (Chrome and Edge) @@ -32 +40 @@ If you do not have a supported web browser, you will be asked to install a suppo -After your administrator has enabled Connect Customer Contact Control Panel (CCP) audio optimization, log in to your WorkSpace and the CCP Panel. +After your administrator has enabled Connect Customer Contact Control Panel (CCP) audio optimization, log in to your WorkSpace and the CCP. @@ -36 +44 @@ After your administrator has enabled Connect Customer Contact Control Panel (CCP - 2. A web browser will open locally, displaying your CCP login page. + 2. A web browser opens locally and displays your CCP login page. Log in to CCP in your WorkSpace to control the call. @@ -38 +46 @@ After your administrator has enabled Connect Customer Contact Control Panel (CCP - 3. Log in to your CCP in the local browser window. When you have logged in, CCP audio optimization is enabled. + 3. Log in to your CCP in the local device browser window to enable audio optimization. After you log in, CCP audio optimization is enabled.