AWS marketplace documentation change
Summary
Restructured support information by removing details about POST, VFS, and MCO teams while expanding AWS Customer Service section.
Security assessment
Change reorganizes support team information without addressing security vulnerabilities or adding security features. Removed content included compliance teams (MCO) but this appears to be general documentation cleanup.
Diff
diff --git a/marketplace/latest/buyerguide/getting-support.md b/marketplace/latest/buyerguide/getting-support.md index c0d381abc..ad622c1e8 100644 --- a//marketplace/latest/buyerguide/getting-support.md +++ b//marketplace/latest/buyerguide/getting-support.md @@ -30,5 +30,3 @@ Following are the support options available to buyers: -**Private Offers Success Team (POST)** | **Vendor Finance Success Team (VFS)** | **Managed Catalog Operations (MCO)** | **AWS Customer Service (AWS CS)** ----|---|---|--- -The POST team supports sellers, channel partners, and buyers with private offer operational enablement and support. | The VFS team improves processes that impact vendor finance cash application, reconciliation, and related reporting. The team also supports onboarding ISVs/CPs with finance specific questions regarding MPPOs and CPPOs (excluding public offers). | The MCO team is responsible for on-boarding third-party sellers of software onto the AWS Marketplace platform, They also support reviewing and processing software products for policy and compliance. | The AWS CS team is a specialized group of Technical Customer Support Associates and Specialists (TCSA/TCSS) who handle account and billing contacts related to AWS Marketplace services. -**How to contact** Use the [Support Form](https://aws.amazon.com/marketplace/management/contact-us/?#) available through the AWS Marketplace Management Portal. | **How to contact** Use the [Support Form](https://aws.amazon.com/marketplace/management/contact-us/?#) available through the AWS Marketplace Management Portal. | **How to contact** Use the [Support Form](https://aws.amazon.com/marketplace/management/contact-us/?#) available through the AWS Marketplace Management Portal. | **How to contact** Use the [AWS Support Console](https://support.console.aws.amazon.com/support/home?). -**Reasons to contact** +**AWS Customer Service (AWS CS)** + +The AWS CS team is a specialized group of Technical Customer Support Associates and Specialists (TCSA/TCSS) who handle account and billing contacts related to AWS Marketplace services. @@ -36 +34 @@ The POST team supports sellers, channel partners, and buyers with private offer - * Private offer acceptance +**How to contact** @@ -38 +36,3 @@ The POST team supports sellers, channel partners, and buyers with private offer -| | | **Reasons to contact** +Use the [AWS Support Console](https://support.console.aws.amazon.com/support/home?). + +**Reasons to contact**