AWS connect high security documentation change

Service: connect · 2026-06-10 · Security-related high

File: connect/latest/adminguide/assign-security-profile-cases.md

Summary

Added 'Cases Export' permission with CSV download capability that auto-grants View case access

Security assessment

Introduces new security-sensitive permission (Cases.Export) controlling data export capabilities. Documents explicit security control for potential data exfiltration risk ('download cases as CSV') and permission dependencies ('auto-grants View case').

Diff

diff --git a/connect/latest/adminguide/assign-security-profile-cases.md b/connect/latest/adminguide/assign-security-profile-cases.md
index 93eda1a48..df7715670 100644
--- a//connect/latest/adminguide/assign-security-profile-cases.md
+++ b//connect/latest/adminguide/assign-security-profile-cases.md
@@ -100,0 +101,4 @@ To be able to assign case ownership to users or queues, agents need permissions
+  * **Cases Export** : Manage who can export cases from the agent workspace.
+
+    * **Export** (`Cases.Export`): Allows the user to select cases in the case search view and download them as a CSV file. Enabling this permission automatically grants **View case** if it is not already granted.
+