AWS connect documentation change
Summary
Added documentation for new permissions enabling automated coaching suggestions
Security assessment
Documents new permissions ('Contact Search - View' and 'Evaluation forms - perform evaluations - View') which control access to sensitive evaluation data, improving security documentation but not fixing a specific vulnerability
Diff
diff --git a/connect/latest/adminguide/evaluation-and-coaching-permissions.md b/connect/latest/adminguide/evaluation-and-coaching-permissions.md index 3ca99a84d..8e7798660 100644 --- a//connect/latest/adminguide/evaluation-and-coaching-permissions.md +++ b//connect/latest/adminguide/evaluation-and-coaching-permissions.md @@ -59,0 +60,2 @@ To allow users to manage or access coaching sessions, assign the following **Ana + * **Contact Search - View** and **Evaluation forms - perform evaluations - View** permissions: Receive automated suggestions of evaluations to coach on after selecting a specific evaluation criteria as a coaching topic. +