AWS cli documentation change
Summary
Updated AWS CLI version reference from 2.34.57 to 2.34.61. Added new AI-related dimensions, metrics, and groupings for Amazon Connect analytics. Expanded valid groupings/filters for AI metrics and added new accuracy/scoring metrics.
Security assessment
Changes are functional updates adding new AI analytics capabilities without addressing vulnerabilities, security incidents, or security controls. The additions focus on operational metrics for AI agent performance and tool accuracy.
Diff
diff --git a/cli/latest/reference/connect/get-metric-data-v2.md b/cli/latest/reference/connect/get-metric-data-v2.md index 4a4dad59b..5706b7dd8 100644 --- a//cli/latest/reference/connect/get-metric-data-v2.md +++ b//cli/latest/reference/connect/get-metric-data-v2.md @@ -15 +15 @@ - * [AWS CLI 2.34.57 Command Reference](../../index.html) » + * [AWS CLI 2.34.61 Command Reference](../../index.html) » @@ -207 +207 @@ JSON Syntax: ->> `AGENT` | `AGENT_HIERARCHY_LEVEL_ONE` | `AGENT_HIERARCHY_LEVEL_TWO` | `AGENT_HIERARCHY_LEVEL_THREE` | `AGENT_HIERARCHY_LEVEL_FOUR` | `AGENT_HIERARCHY_LEVEL_FIVE` | `ANSWERING_MACHINE_DETECTION_STATUS` | `BOT_ALIAS` | `BOT_ID` | `BOT_INTENT_NAME` | `BOT_LOCALE` | `BOT_VERSION` | `CAMPAIGN` | `CAMPAIGN_DELIVERY_EVENT_TYPE` | `CAMPAIGN_EXCLUDED_EVENT_TYPE` | `CASE_STATUS` | `CASE_TEMPLATE_ARN` | `CHANNEL` | `contact/segmentAttributes/connect:Subtype` | `contact/segmentAttributes/connect:ValidationTestType` | `DISCONNECT_REASON` | `EVALUATION_FORM` | `EVALUATION_QUESTION` | `EVALUATION_SECTION` | `EVALUATION_SOURCE` | `EVALUATOR_ID` | `FEATURE` | `FLOW_ACTION_ID` | `FLOW_TYPE` | `FLOWS_MODULE_RESOURCE_ID` | `FLOWS_NEXT_RESOURCE_ID` | `FLOWS_NEXT_RESOURCE_QUEUE_ID` | `FLOWS_OUTCOME_TYPE` | `FLOWS_RESOURCE_ID` | `FORM_VERSION` | `INITIATING_FLOW` | `INITIATION_METHOD` | `INVOKING_RESOURCE_PUBLISHED_TIMESTAMP` | `INVOKING_RESOURCE_TYPE` | `PARENT_FLOWS_RESOURCE_ID` | `Q_CONNECT_ENABLED` | `QUEUE` | `RESOURCE_PUBLISHED_TIMESTAMP` | `ROUTING_PROFILE` | `ROUTING_STEP_EXPRESSION` | `TEST_CASE` | `TEST_CASE_EXECUTION_FAILURE_REASON` | `TEST_CASE_EXECUTION_RESULT` | `TEST_CASE_EXECUTION_STATE` +>> `AGENT` | `AI_AGENT` | `AI_AGENT_ID` | `AI_AGENT_NAME` | `AI_AGENT_TYPE` | `AI_PROMPT` | `AI_PROMPT_ID` | `AI_PROMPT_NAME` | `AI_PROMPT_TYPE` | `AI_TOOL_ID` | `AI_TOOL_NAME` | `AI_TOOL_TYPE` | `AI_USE_CASE` | `AGENT_HIERARCHY_LEVEL_ONE` | `AGENT_HIERARCHY_LEVEL_TWO` | `AGENT_HIERARCHY_LEVEL_THREE` | `AGENT_HIERARCHY_LEVEL_FOUR` | `AGENT_HIERARCHY_LEVEL_FIVE` | `ANSWERING_MACHINE_DETECTION_STATUS` | `BOT_ALIAS` | `BOT_ID` | `BOT_INTENT_NAME` | `BOT_LOCALE` | `BOT_VERSION` | `CAMPAIGN` | `CAMPAIGN_DELIVERY_EVENT_TYPE` | `CAMPAIGN_EXCLUDED_EVENT_TYPE` | `CASE_STATUS` | `CASE_TEMPLATE_ARN` | `CHANNEL` | `contact/segmentAttributes/connect:Subtype` | `contact/segmentAttributes/connect:ValidationTestType` | `DISCONNECT_REASON` | `EVALUATION_FORM` | `EVALUATION_QUESTION` | `EVALUATION_SECTION` | `EVALUATION_SOURCE` | `EVALUATOR_ID` | `FEATURE` | `FLOW_ACTION_ID` | `FLOW_TYPE` | `FLOWS_MODULE_RESOURCE_ID` | `FLOWS_NEXT_RESOURCE_ID` | `FLOWS_NEXT_RESOURCE_QUEUE_ID` | `FLOWS_OUTCOME_TYPE` | `FLOWS_RESOURCE_ID` | `FORM_VERSION` | `INITIATING_FLOW` | `INITIATION_METHOD` | `INVOKING_RESOURCE_PUBLISHED_TIMESTAMP` | `INVOKING_RESOURCE_TYPE` | `KNOWLEDGE_BASE_NAME` | `PARENT_FLOWS_RESOURCE_ID` | `Q_CONNECT_ENABLED` | `QUEUE` | `RESOURCE_PUBLISHED_TIMESTAMP` | `ROUTING_PROFILE` | `ROUTING_STEP_EXPRESSION` | `SESSION_ID` | `TEST_CASE` | `TEST_CASE_EXECUTION_FAILURE_REASON` | `TEST_CASE_EXECUTION_RESULT` | `TEST_CASE_EXECUTION_STATE` @@ -317 +317,5 @@ JSON Syntax: -> Valid grouping keys: `AGENT` | `AGENT_HIERARCHY_LEVEL_ONE` | `AGENT_HIERARCHY_LEVEL_TWO` | `AGENT_HIERARCHY_LEVEL_THREE` | `AGENT_HIERARCHY_LEVEL_FOUR` | `AGENT_HIERARCHY_LEVEL_FIVE` | `ANSWERING_MACHINE_DETECTION_STATUS` | `BOT_ID` | `BOT_ALIAS` | `BOT_VERSION` | `BOT_LOCALE` | `BOT_INTENT_NAME` | `CAMPAIGN` | `CAMPAIGN_DELIVERY_EVENT_TYPE` | `CAMPAIGN_EXCLUDED_EVENT_TYPE` | `CAMPAIGN_EXECUTION_TIMESTAMP` | `CASE_TEMPLATE_ARN` | `CASE_STATUS` | `CHANNEL` | `contact/segmentAttributes/connect:Subtype` | `DISCONNECT_REASON` | `EVALUATION_FORM` | `EVALUATION_SECTION` | `EVALUATION_QUESTION` | `EVALUATION_SOURCE` | `EVALUATOR_ID` | `FLOWS_RESOURCE_ID` | `FLOWS_MODULE_RESOURCE_ID` | `FLOW_ACTION_ID` | `FLOW_TYPE` | `FLOWS_OUTCOME_TYPE` | `FORM_VERSION` | `INITIATION_METHOD` | `INVOKING_RESOURCE_PUBLISHED_TIMESTAMP` | `INVOKING_RESOURCE_TYPE` | `PARENT_FLOWS_RESOURCE_ID` | `Q_CONNECT_ENABLED` | `QUEUE` | `RESOURCE_PUBLISHED_TIMESTAMP` | `ROUTING_PROFILE` | `ROUTING_STEP_EXPRESSION` | `TEST_CASE` | `TEST_CASE_EXECUTION_FAILURE_REASON` | `TEST_CASE_INVOCATION_METHOD` +> Valid grouping keys: `AGENT` | `AI_AGENT` | `AI_AGENT_ID` | `AI_AGENT_NAME` | `AI_AGENT_NAME_VERSION` | `AI_AGENT_TYPE` | `AI_PROMPT` | `AI_PROMPT_ID` | `AI_PROMPT_NAME` | `AI_PROMPT_NAME_VERSION` | `AI_PROMPT_TYPE` | `AI_TOOL_ID` | `AI_TOOL_NAME` | `AI_TOOL_TYPE` | `AI_USE_CASE` | `AGENT_HIERARCHY_LEVEL_ONE` | `AGENT_HIERARCHY_LEVEL_TWO` | `AGENT_HIERARCHY_LEVEL_THREE` | `AGENT_HIERARCHY_LEVEL_FOUR` | `AGENT_HIERARCHY_LEVEL_FIVE` | `ANSWERING_MACHINE_DETECTION_STATUS` | `BOT_ID` | `BOT_ALIAS` | `BOT_VERSION` | `BOT_LOCALE` | `BOT_INTENT_NAME` | `CAMPAIGN` | `CAMPAIGN_DELIVERY_EVENT_TYPE` | `CAMPAIGN_EXCLUDED_EVENT_TYPE` | `CAMPAIGN_EXECUTION_TIMESTAMP` | `CASE_TEMPLATE_ARN` | `CASE_STATUS` | `CHANNEL` | `contact/segmentAttributes/connect:Subtype` | `DISCONNECT_REASON` | `EVALUATION_FORM` | `EVALUATION_SECTION` | `EVALUATION_QUESTION` | `EVALUATION_SOURCE` | `EVALUATOR_ID` | `FLOWS_RESOURCE_ID` | `FLOWS_MODULE_RESOURCE_ID` | `FLOW_ACTION_ID` | `FLOW_TYPE` | `FLOWS_OUTCOME_TYPE` | `FORM_VERSION` | `INITIATION_METHOD` | `INVOKING_RESOURCE_PUBLISHED_TIMESTAMP` | `INVOKING_RESOURCE_TYPE` | `KNOWLEDGE_ARTICLE_NAME` | `KNOWLEDGE_BASE_NAME` | `PARENT_FLOWS_RESOURCE_ID` | `Q_CONNECT_ENABLED` | `QUEUE` | `RESOURCE_PUBLISHED_TIMESTAMP` | `ROUTING_PROFILE` | `ROUTING_STEP_EXPRESSION` | `SESSION_ID` | `TEST_CASE` | `TEST_CASE_EXECUTION_FAILURE_REASON` | `TEST_CASE_INVOCATION_METHOD` +> +> ### Note +> +> `AI_AGENT_NAME_VERSION` , `AI_PROMPT_NAME_VERSION` , and `KNOWLEDGE_ARTICLE_NAME` are valid groupings but not valid filters. @@ -613 +617 @@ Syntax: -> Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression +> Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, AI Use Case, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression @@ -633 +637 @@ Syntax: -> Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile @@ -641 +645 @@ Syntax: -> Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile @@ -643 +647 @@ Syntax: -> UI name: [AI Handoffs](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-handoffs) +> UI name: [AI Handoff Count](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-handoffs) @@ -675 +679,25 @@ Syntax: -> UI name: [AI Agent Invocations](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-invocations) +> UI name: [AI Agent Invocation Count](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-invocations) +> +> ### Note +> +> AI Agent Name Version is not a valid filter but a valid grouping. +> +> AI_AGENT_RESPONSE_HELPFUL +> +> Unit: Count +> +> Valid groupings and filters: AI Agent, AI Agent ID, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile +> +> UI name: [AI Agent Response Helpful](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-response-helpful) +> +> ### Note +> +> AI Agent Name Version is not a valid filter but a valid grouping. +> +> AI_AGENT_RESPONSE_NOT_HELPFUL +> +> Unit: Count +> +> Valid groupings and filters: AI Agent, AI Agent ID, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile +> +> UI name: [AI Agent Response Not Helpful](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-response-not-helpful) @@ -685 +713 @@ Syntax: -> Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile @@ -693 +721 @@ Syntax: -> Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile @@ -785 +813 @@ Syntax: -> Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile @@ -813 +841,61 @@ Syntax: -> KNOWLEDGE_CONTENT_REFERENCES +> AI_TOOL_PARAMETER_ACCURACY +> +> Unit: Double +> +> Valid groupings and filters: AI Agent, AI Agent ID, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Tool ID, AI Tool Name, AI Tool Type, AI Use Case, Channel, Queue, Routing Profile +> +> UI name: [AI Tool Parameter Accuracy](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-parameter-accuracy) +> +> ### Note +> +> AI Agent Name Version is not a valid filter but a valid grouping. +> +> AI_TOOL_SELECTION_ACCURACY +> +> Unit: Double +> +> Valid groupings and filters: AI Agent, AI Agent ID, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Tool ID, AI Tool Name, AI Tool Type, AI Use Case, Channel, Queue, Routing Profile +> +> UI name: [AI Tool Selection Accuracy](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-selection-accuracy) +> +> ### Note +> +> AI Agent Name Version is not a valid filter but a valid grouping. +> +> AI_TOOL_UTILIZATION_ACCURACY +> +> Unit: Double +> +> Valid groupings and filters: AI Agent, AI Agent ID, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Tool ID, AI Tool Name, AI Tool Type, AI Use Case, Channel, Queue, Routing Profile, Session ID +> +> UI name: [AI Tool Utilization Accuracy](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-utilization-accuracy) +> +> ### Note +> +> AI Agent Name Version is not a valid filter but a valid grouping. +> +> COMPLETENESS_SCORE +> +> Unit: Double +> +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile, Session ID +> +> UI name: [Completeness Score](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#completeness-score) +> +>> FAITHFULNESS_SCORE +> +> Unit: Double +> +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile, Session ID +> +> UI name: [Faithfulness Score](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#faithfulness-score) +> +>> GOAL_SUCCESS_RATE +> +> Unit: Double +> +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile, Session ID +> +> UI name: [Goal Success Rate](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#goal-success-rate) +> +>> KNOWLEDGE_CONTENT_REFERENCES @@ -825 +913 @@ Syntax: -> Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile @@ -833 +921 @@ Syntax: -> Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile @@ -841 +929 @@ Syntax: -> Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile @@ -849 +937 @@ Syntax: -> Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile @@ -857 +945 @@ Syntax: -> Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile +> Valid groupings and filters: AI Agent ID, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing Profile @@ -2227 +2315 @@ MetricResults -> (list) - * [AWS CLI 2.34.57 Command Reference](../../index.html) » + * [AWS CLI 2.34.61 Command Reference](../../index.html) »