AWS connect documentation change
Summary
Corrected typo in 'Missed Call Agent' description from 'accepts a callback' to 'accepts a call' and improved phrasing of call termination timing
Security assessment
Clarifies audit report terminology without addressing security vulnerabilities or documenting security features. Purely editorial improvement.
Diff
diff --git a/connect/latest/adminguide/agent-activity-audit-report.md b/connect/latest/adminguide/agent-activity-audit-report.md index 5f1e557d6..7e902d710 100644 --- a//connect/latest/adminguide/agent-activity-audit-report.md +++ b//connect/latest/adminguide/agent-activity-audit-report.md @@ -73 +73 @@ The following values may appear in the **Status** column on agent activity audit - * **Missed Call Agent** : When an agent accepts a callback, but they end the call before ringing the customer has finished. + * **Missed Call Agent** : When an agent accepts a call, but they end the call before ringing the customer has finished.