AWS connecthealth documentation change
Summary
Restructured content by adding topic links and moving communication channels section lower in the document
Security assessment
Purely organizational change with no security implications. Added navigation links but maintained identical content about voice-only channel support.
Diff
diff --git a/connecthealth/latest/userguide/patient-engagement-overview.md b/connecthealth/latest/userguide/patient-engagement-overview.md index 8c5e89557..a108b3bd3 100644 --- a//connecthealth/latest/userguide/patient-engagement-overview.md +++ b//connecthealth/latest/userguide/patient-engagement-overview.md @@ -13 +13 @@ Amazon Connect Health provides two AI agents for patient engagement: the Patient -## Communication channels +###### Topics @@ -15 +15 @@ Amazon Connect Health provides two AI agents for patient engagement: the Patient -Amazon Connect Health patient engagement agents currently support the voice channel only through Amazon Connect. Web chat, SMS, and other digital channels are not supported in the current release. + * Communication channels @@ -17 +17,7 @@ Amazon Connect Health patient engagement agents currently support the voice chan -###### Topics + * [Configuring and testing patient engagement agents](./configuring-testing-pe-agents.html) + + * [Patient verification agent](./patient-verification-agent.html) + + * [Appointment management agent](./appointment-management-agent.html) + + * [Patient profile](./patient-profile.html) @@ -18,0 +25 @@ Amazon Connect Health patient engagement agents currently support the voice chan + * [Agent customization](./agent-customization.html) @@ -19,0 +27 @@ Amazon Connect Health patient engagement agents currently support the voice chan + * [Sample contact flow](./contact-flow-setup.html) @@ -20,0 +29,8 @@ Amazon Connect Health patient engagement agents currently support the voice chan + * [Insurance verification integration](./insurance-verification.html) + + + + +## Communication channels + +Amazon Connect Health patient engagement agents currently support the voice channel only through Amazon Connect. Web chat, SMS, and other digital channels are not supported in the current release.