AWS connect documentation change
Summary
Word substitution: 'leverage' replaced with 'use' in VDI environment description
Security assessment
Simplifies language without changing technical substance of audio processing offloading. No security aspects of the VDI integration were modified.
Diff
diff --git a/connect/latest/adminguide/using-ccp-vdi-omnissa-step-by-step.md b/connect/latest/adminguide/using-ccp-vdi-omnissa-step-by-step.md index 032fcc93d..e6591acaa 100644 --- a//connect/latest/adminguide/using-ccp-vdi-omnissa-step-by-step.md +++ b//connect/latest/adminguide/using-ccp-vdi-omnissa-step-by-step.md @@ -11 +11 @@ System requirementsRequired code changes on your custom CCPHow to verify the med -Connect Customer makes it easier to deliver high-quality voice experiences when your agents are using Omnissa Virtual Desktop Infrastructure (VDI) environments. Your agents can leverage their Omnissa remote desktop applications, such as Omnissa Horizon Client, to offload audio processing to the agent's local device and to automatically redirect audio to Connect Customer, resulting in improved audio quality over challenging networks. +Connect Customer makes it easier to deliver high-quality voice experiences when your agents are using Omnissa Virtual Desktop Infrastructure (VDI) environments. Your agents can use their Omnissa remote desktop applications, such as Omnissa Horizon Client, to offload audio processing to the agent's local device and to automatically redirect audio to Connect Customer, resulting in improved audio quality over challenging networks.