AWS Security ChangesHomeSearch

AWS connect documentation change

Service: connect · 2026-05-19 · Documentation low

File: connect/latest/adminguide/connect-supported-browsers.md

Summary

Replaced 'facilitate authentication' with 'help authentication' in third-party cookies explanation.

Security assessment

Minor wording change that doesn't modify security guidance. Still recommends enabling third-party cookies without addressing vulnerabilities.

Diff

diff --git a/connect/latest/adminguide/connect-supported-browsers.md b/connect/latest/adminguide/connect-supported-browsers.md
index d89356677..db0829cec 100644
--- a//connect/latest/adminguide/connect-supported-browsers.md
+++ b//connect/latest/adminguide/connect-supported-browsers.md
@@ -63 +63 @@ On July 22, 2024, Google announced a change in its plans regarding third-party c
-**For businesses that embed the Contact Control Panel (CCP) into a custom workspace** : If your agents use Google's opt-in mechanism to disable third-party cookies, it will cause authentication issues when they use the CCP. Connect Customer relies on third-party cookies to facilitate authentication. Ensure that third-party cookies are enabled in your agents' browser settings to avoid any authentication issues while using the CCP.
+**For businesses that embed the Contact Control Panel (CCP) into a custom workspace** : If your agents use Google's opt-in mechanism to disable third-party cookies, it will cause authentication issues when they use the CCP. Connect Customer relies on third-party cookies to help authentication. Ensure that third-party cookies are enabled in your agents' browser settings to avoid any authentication issues while using the CCP.