AWS IDR documentation change
Summary
Modified descriptions of 5-minute response time and resolution process
Security assessment
Reworded existing service capabilities without changing security posture. Removal of 'respond within 5 minutes' from resolution details doesn't indicate security vulnerability.
Diff
diff --git a/IDR/latest/userguide/what-is-idr.md b/IDR/latest/userguide/what-is-idr.md index 18fc2ee8d..470e87e5d 100644 --- a//IDR/latest/userguide/what-is-idr.md +++ b//IDR/latest/userguide/what-is-idr.md @@ -15 +15 @@ Incident Detection and Response offers the following key features: - * **5-minute response time** : Incident Management Engineers (IMEs) monitor your onboarded workloads 24x7 to detect critical incidents. The IMEs respond within 5 minutes of an alarm trigger or in response to a business-critical Support case that you raise to Incident Detection and Response. + * **5-minute response time** : Incident Management Engineers proactively engage you within 5 minutes of an alarm, from your workloads, or in response to a critical case that you submit. @@ -17 +17 @@ Incident Detection and Response offers the following key features: - * **Faster resolution** : IMEs use pre-defined and custom runbooks developed for your workloads to respond within 5 minutes, create a Support case on your behalf, and manage incidents on your workload. IMEs provide single-threaded ownership for incidents and keep you engaged with the right AWS experts until the incident is resolved. + * **Faster resolution** : IMEs use pre-defined and custom runbooks developed for your workloads, create a Support case on your behalf, and manage incidents on your workload. IMEs provide single-threaded ownership for incidents and keep you engaged with the right AWS experts until the incident is resolved.