AWS pinpoint documentation change
Summary
Updated terminology from 'Amazon Connect' to 'Connect Customer' in dial failure description and API reference documentation
Security assessment
The changes are purely branding/nomenclature updates with no security implications. The dial failure description modification replaces 'Amazon Connect service quota' with 'Connect Customer service quota', which appears to be a product name change rather than a security-related update.
Diff
diff --git a/pinpoint/latest/userguide/journeys-metrics.md b/pinpoint/latest/userguide/journeys-metrics.md index 04853eb8e..85dbb2818 100644 --- a//pinpoint/latest/userguide/journeys-metrics.md +++ b//pinpoint/latest/userguide/journeys-metrics.md @@ -150 +150 @@ This metric only appears on **Send through a custom channel** activities. - * **Dial failure** – The number of messages that couldn't be delivered through a **Send through a contact center** activity because an issue prevented the number from being dialed. This type of failure can occur if there are permissions issues that prevent the call from being made, if an Amazon Connect service quota has been exceeded, or if a transient service issue occurs. + * **Dial failure** – The number of messages that couldn't be delivered through a **Send through a contact center** activity because an issue prevented the number from being dialed. This type of failure can occur if there are permissions issues that prevent the call from being made, if an Connect Customer service quota has been exceeded, or if a transient service issue occurs. @@ -336 +336 @@ The following call metrics are available: - * **Connected** – The number of calls that connected to an agent. If answering machine detection is enabled, then calls received by answering machines won't be included in the **Connected** metric. Otherwise, if answering machine detection is disabled they are included. For more information about answering machine detection, see [AnswerMachine DetectionConfig](https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-outbound-campaigns_AnswerMachineDetectionConfig.html) in the _Amazon Connect Outbound Campaigns API Reference_. + * **Connected** – The number of calls that connected to an agent. If answering machine detection is enabled, then calls received by answering machines won't be included in the **Connected** metric. Otherwise, if answering machine detection is disabled they are included. For more information about answering machine detection, see [AnswerMachine DetectionConfig](https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-outbound-campaigns_AnswerMachineDetectionConfig.html) in the _Connect Customer Outbound Campaigns API Reference_.