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AWS lexv2 documentation change

Service: lexv2 · 2026-05-10 · Documentation low

File: lexv2/latest/dg/designing-import.md

Summary

Updated service name references from 'Contact Lens for Amazon Connect' to 'Contact Lens for Connect Customer' throughout the documentation

Security assessment

This change only involves rebranding/naming updates without any security implications. No security vulnerabilities, configurations, or features are mentioned or modified.

Diff

diff --git a/lexv2/latest/dg/designing-import.md b/lexv2/latest/dg/designing-import.md
index 3df2ec386..b34f9d077 100644
--- a//lexv2/latest/dg/designing-import.md
+++ b//lexv2/latest/dg/designing-import.md
@@ -7 +7 @@
-Importing transcripts from Contact Lens for Amazon ConnectPrepare transcriptsUpload your transcripts to an S3 bucketAnalyze your transcripts using Amazon Lex V2 console
+Importing transcripts from Contact Lens for Connect CustomerPrepare transcriptsUpload your transcripts to an S3 bucketAnalyze your transcripts using Amazon Lex V2 console
@@ -13 +13 @@ Importing conversation transcripts is a three-step process:
-  1. Prepare the transcripts for importing by converting them to the correct format. If you are using Contact Lens for Amazon Connect the transcripts are already in the correct format. 
+  1. Prepare the transcripts for importing by converting them to the correct format. If you are using Contact Lens for Connect Customer the transcripts are already in the correct format. 
@@ -24 +24 @@ Each of these steps is described in the following sections.
-## Importing transcripts from Contact Lens for Amazon Connect
+## Importing transcripts from Contact Lens for Connect Customer
@@ -30 +30 @@ The Amazon Lex V2 automated chatbot designer is compatible with Contact Lens tra
-  1. Turn on Contact Lens in your Amazon Connect instance. For instructions, see [ Enable Contact Lens for Amazon Connect ](https://docs.aws.amazon.com/connect/latest/adminguide/enable-analytics.html) in the _Amazon Connect administrator guide_.
+  1. Turn on Contact Lens in your Connect Customer instance. For instructions, see [ Enable Contact Lens for Connect Customer ](https://docs.aws.amazon.com/connect/latest/adminguide/enable-analytics.html) in the _Connect Customer administrator guide_.
@@ -32 +32 @@ The Amazon Lex V2 automated chatbot designer is compatible with Contact Lens tra
-  2. Note the location of the S3 bucket that Amazon Connect is using for your instance. To see the location, open the **Data storage** page in the Amazon Connect console. For instructions, see [ Update instance settings ](https://docs.aws.amazon.com/connect/latest/adminguide/update-instance-settings.html) in the _Amazon Connect administrator guide_.
+  2. Note the location of the S3 bucket that Connect Customer is using for your instance. To see the location, open the **Data storage** page in the Connect Customer console. For instructions, see [ Update instance settings ](https://docs.aws.amazon.com/connect/latest/adminguide/update-instance-settings.html) in the _Connect Customer administrator guide_.
@@ -76 +76 @@ We provide three scripts for preparing transcripts. They are:
-  * A script to combine Contact Lens transcripts with Amazon Lex V2 conversation logs. Contact Lens transcripts don't include parts of Amazon Connect conversations that interact with Amazon Lex V2 bots. The script requires conversation logs to be turned on for Amazon Lex V2, and appropriate permissions to query conversation log CloudWatch Logs and Contact Lens S3 buckets.
+  * A script to combine Contact Lens transcripts with Amazon Lex V2 conversation logs. Contact Lens transcripts don't include parts of Connect Customer conversations that interact with Amazon Lex V2 bots. The script requires conversation logs to be turned on for Amazon Lex V2, and appropriate permissions to query conversation log CloudWatch Logs and Contact Lens S3 buckets.
@@ -80 +80 @@ We provide three scripts for preparing transcripts. They are:
-  * A script to transform Amazon Connect chat transcripts to the Amazon Lex V2 input format.
+  * A script to transform Connect Customer chat transcripts to the Amazon Lex V2 input format.
@@ -89 +89 @@ You can download the scripts from this GitHub repository: [ https://github.com/a
-If you are using Contact Lens, your transcript files are already contained in an S3 bucket. For the location and file names of your transcript files, see [ Example Contact Lens output files ](https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-example-output-files.html) in the _Amazon Connect administrator guide_.
+If you are using Contact Lens, your transcript files are already contained in an S3 bucket. For the location and file names of your transcript files, see [ Example Contact Lens output files ](https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-example-output-files.html) in the _Connect Customer administrator guide_.