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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/work-bot-building-experience.md

Summary

Renamed 'Amazon Connect' to 'Connect Customer' throughout the document, including UI references and service names

Security assessment

Changes are purely branding/nomenclature updates with no security implications mentioned. No security vulnerabilities, configurations, or features were modified.

Diff

diff --git a/connect/latest/adminguide/work-bot-building-experience.md b/connect/latest/adminguide/work-bot-building-experience.md
index 9616fee02..32b132c7a 100644
--- a//connect/latest/adminguide/work-bot-building-experience.md
+++ b//connect/latest/adminguide/work-bot-building-experience.md
@@ -9 +9 @@ Add intents
-# Create a bot by using the Amazon Connect admin website
+# Create a bot by using the Connect Customer admin website
@@ -11 +11 @@ Add intents
-You can build complete Lex bots in the Amazon Connect admin website without ever leaving the Amazon Connect interface. There is no charge for building or editing bots in Amazon Connect. Instead, you are billed by Amazon Lex for usage. For pricing information, see the [Amazon Lex pricing](https://aws.amazon.com/lex/pricing/) page.
+You can build complete Lex bots in the Connect Customer admin website without ever leaving the Connect Customer interface. There is no charge for building or editing bots in Connect Customer. Instead, you are billed by Amazon Lex for usage. For pricing information, see the [Amazon Lex pricing](https://aws.amazon.com/lex/pricing/) page.
@@ -15 +15 @@ You can build complete Lex bots in the Amazon Connect admin website without ever
-  1. Log in to the Amazon Connect admin website at https://`instance name`.my.connect.aws/. Use an Admin account or an account that has **Channels and Flows** \- **Bots** \- **Create** permission in its security profile.
+  1. Log in to the Connect Customer admin website at https://`instance name`.my.connect.aws/. Use an Admin account or an account that has **Channels and Flows** \- **Bots** \- **Create** permission in its security profile.
@@ -96 +96 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please
-Enable bot and analytics in Amazon Connect
+Enable bot and analytics in Connect Customer