AWS connect documentation change
Summary
Replaced all occurrences of 'Amazon Connect' with 'Connect Customer' throughout the documentation
Security assessment
The changes are purely branding/naming updates ('Amazon Connect' → 'Connect Customer') with no modifications to security protocols, permissions, or vulnerability disclosures. Security profile requirements and user management procedures remain unchanged.
Diff
diff --git a/connect/latest/adminguide/user-management.md b/connect/latest/adminguide/user-management.md index 6b388f7d6..563f0d4bb 100644 --- a//connect/latest/adminguide/user-management.md +++ b//connect/latest/adminguide/user-management.md @@ -9 +9 @@ Add a user individuallyAdd users in bulkRequired permissions for adding users -# Add users to Amazon Connect +# Add users to Connect Customer @@ -11 +11 @@ Add a user individuallyAdd users in bulkRequired permissions for adding users -When you add users to Amazon Connect, you can configure them with information appropriate to their roles. For example, you specify their [security profile](./connect-security-profiles.html), which indicates the tasks they can perform in Amazon Connect admin website. For agents you specify their [routing profile](./routing-profiles.html), which indicates the contacts that can be routed to them. +When you add users to Connect Customer, you can configure them with information appropriate to their roles. For example, you specify their [security profile](./connect-security-profiles.html), which indicates the tasks they can perform in Connect Customer admin website. For agents you specify their [routing profile](./routing-profiles.html), which indicates the contacts that can be routed to them. @@ -13 +13 @@ When you add users to Amazon Connect, you can configure them with information ap -This topic explains how to add users using the Amazon Connect admin website. To add users programmatically, see [CreateUser](https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateUser.html) in the _Amazon Connect API Reference Guide_. To use the CLI, see [create-user](https://docs.aws.amazon.com/cli/latest/reference/connect/create-user.html). +This topic explains how to add users using the Connect Customer admin website. To add users programmatically, see [CreateUser](https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateUser.html) in the _Connect Customer API Reference Guide_. To use the CLI, see [create-user](https://docs.aws.amazon.com/cli/latest/reference/connect/create-user.html). @@ -17 +17 @@ This topic explains how to add users using the Amazon Connect admin website. To - 1. Log in to the Amazon Connect admin website at https://`instance name`.my.connect.aws/. Use an **Admin** account, or an account assigned to a security profile that has **Users - Create** permission. + 1. Log in to the Connect Customer admin website at https://`instance name`.my.connect.aws/. Use an **Admin** account, or an account assigned to a security profile that has **Users - Create** permission. @@ -19 +19 @@ This topic explains how to add users using the Amazon Connect admin website. To - 2. In Amazon Connect, on the left navigation menu, choose **Users** , **User management**. + 2. In Connect Customer, on the left navigation menu, choose **Users** , **User management**. @@ -29 +29 @@ This topic explains how to add users using the Amazon Connect admin website. To -SAML users don't have primary email addresses, they have username logins. A username login is typically an email address but it doesn't have to be. For these users the field label **Email address** is empty inside Amazon Connect. When email notifications are sent for SAML users, they must have a secondary email configured in order to get it. If a secondary email is not configured, the user won't receive the email. +SAML users don't have primary email addresses, they have username logins. A username login is typically an email address but it doesn't have to be. For these users the field label **Email address** is empty inside Connect Customer. When email notifications are sent for SAML users, they must have a secondary email configured in order to get it. If a secondary email is not configured, the user won't receive the email. @@ -33 +33 @@ SAML users don't have primary email addresses, they have username logins. A user -Mobile number is not currently used by Amazon Connect. +Mobile number is not currently used by Connect Customer. @@ -37 +37 @@ Mobile number is not currently used by Amazon Connect. - 7. Optionally, add tags to identify, organize, search for, filter, and control who can access this hours of operation record. For more information, see [Add tags to resources in Amazon Connect](./tagging.html). + 7. Optionally, add tags to identify, organize, search for, filter, and control who can access this hours of operation record. For more information, see [Add tags to resources in Connect Customer](./tagging.html). @@ -39 +39 @@ Mobile number is not currently used by Amazon Connect. - 8. Choose **Save**. If the Save button isn't active, it means you're logged in with an Amazon Connect account that doesn't have the required security profile permissions. + 8. Choose **Save**. If the Save button isn't active, it means you're logged in with an Connect Customer account that doesn't have the required security profile permissions. @@ -41 +41 @@ Mobile number is not currently used by Amazon Connect. -To fix this issue, log in with an account that is assigned to the Amazon Connect Admin security profile. Or, ask another Admin to help. +To fix this issue, log in with an account that is assigned to the Connect Customer Admin security profile. Or, ask another Admin to help. @@ -43 +43 @@ To fix this issue, log in with an account that is assigned to the Amazon Connect - 9. For information about adding agents, see [Configure agent settings in Amazon Connect](./configure-agents.html). + 9. For information about adding agents, see [Configure agent settings in Connect Customer](./configure-agents.html). @@ -56 +56 @@ Avoid adding too many unique resources in the .csv file. For example, don't add -Bulk upload is for adding new records, not for editing existing records. To edit user records in bulk, see [Edit users in bulk in Amazon Connect](./edit-users-in-bulk.html). +Bulk upload is for adding new records, not for editing existing records. To edit user records in bulk, see [Edit users in bulk in Amazon Connect Customer](./edit-users-in-bulk.html). @@ -60 +60 @@ Use these steps to add several users from a .csv file such as an Excel spreadshe - 1. Log in to Amazon Connect with an **Admin** account, or an account assigned to a security profile that has **Users - Create** permission. + 1. Log in to Connect Customer with an **Admin** account, or an account assigned to a security profile that has **Users - Create** permission. @@ -62 +62 @@ Use these steps to add several users from a .csv file such as an Excel spreadshe - 2. In Amazon Connect, on the left navigation menu, choose **Users** , **User management**. + 2. In Connect Customer, on the left navigation menu, choose **Users** , **User management**. @@ -98 +98 @@ The following image shows a sample of what the .csv template looks like in an Ex - 5. Add your users to the template and upload it to Amazon Connect. Choose **Upload file and verify**. + 5. Add your users to the template and upload it to Connect Customer. Choose **Upload file and verify**. @@ -100 +100 @@ The following image shows a sample of what the .csv template looks like in an Ex - 6. Amazon Connect validates the data in the file. Choose **Save** to create the new user records. + 6. Connect Customer validates the data in the file. Choose **Save** to create the new user records. @@ -120 +120 @@ While a batch of additions is being processed, you can continue working on the * -Amazon Connect sequentially processes the records in bulk. +Connect Customer sequentially processes the records in bulk. @@ -131 +131 @@ Amazon Connect sequentially processes the records in bulk. -Before you can add users to Amazon Connect, you need the following permissions assigned to your security profile: **Users - Create**. The following image shows that this security profile permission is in the **Users and permissions** section of the **Add/Edit security profile** page. +Before you can add users to Connect Customer, you need the following permissions assigned to your security profile: **Users - Create**. The following image shows that this security profile permission is in the **Users and permissions** section of the **Add/Edit security profile** page. @@ -135 +135 @@ Before you can add users to Amazon Connect, you need the following permissions a -By default, the Amazon Connect **Admin** security profile has these permissions. +By default, the Connect Customer **Admin** security profile has these permissions. @@ -137 +137 @@ By default, the Amazon Connect **Admin** security profile has these permissions. -For information about how to add more permissions to an existing security profile, see [Update security profiles in Amazon Connect](./update-security-profiles.html). +For information about how to add more permissions to an existing security profile, see [Update security profiles in Connect Customer](./update-security-profiles.html).