AWS connect documentation change
Summary
Replaced 'Amazon Connect' with 'Connect Customer' in multiple sections including rich text editor references, data source limitations, and UI instructions. Updated terminology for AI agent self-service.
Security assessment
Changes are purely branding/terminology updates without any security implications. No security vulnerabilities, configurations, or features are mentioned or modified. Severity is low as this is a non-functional documentation change.
Diff
diff --git a/connect/latest/adminguide/use-generative-ai-email.md b/connect/latest/adminguide/use-generative-ai-email.md index 201d143ec..e0d8bbf17 100644 --- a//connect/latest/adminguide/use-generative-ai-email.md +++ b//connect/latest/adminguide/use-generative-ai-email.md @@ -104 +104 @@ These options are shown in the following image. -By default, the content copied from generated email responses in raw HTML format works best with Amazon Connect's rich text editor for agents responding to email contacts. To customize the output of this response, edit **QinConnectEmailGenerativeAnswerPrompt** as part of the **QinConnectEmailGenerativeAnswerAIAgent** to output the response in your preferred format (for example, plain text or markdown). +By default, the content copied from generated email responses in raw HTML format works best with Connect Customer's rich text editor for agents responding to email contacts. To customize the output of this response, edit **QinConnectEmailGenerativeAnswerPrompt** as part of the **QinConnectEmailGenerativeAnswerAIAgent** to output the response in your preferred format (for example, plain text or markdown). @@ -108 +108 @@ By default, the content copied from generated email responses in raw HTML format -You cannot use information from Amazon Connect Customer Profiles, Amazon Connect Cases, email templates, and quick responses in generated responses. +You cannot use information from Connect Customer Customer Profiles, Connect Customer Cases, email templates, and quick responses in generated responses. @@ -120 +120 @@ For all proactive responses shown when the agent accepts an email contact, the a - * Choose **Copy** to copy the contents of the response. By default, the content copied from any of the responses are in raw HTML format to work best with Amazon Connect's rich text editor for agents responding to email contacts. To customize the output of this response, edit the prompts and agents to output the response in your preferred format (for example, plain text or markdown). + * Choose **Copy** to copy the contents of the response. By default, the content copied from any of the responses are in raw HTML format to work best with Connect Customer's rich text editor for agents responding to email contacts. To customize the output of this response, edit the prompts and agents to output the response in your preferred format (for example, plain text or markdown). @@ -173 +173 @@ Assign security profile permissions to AI agents -Use Amazon Connect AI agent self-service +Use Connect Customer AI agent self-service