AWS connect documentation change
Summary
Updated product name references from 'Amazon Connect' to 'Connect Customer' throughout the document
Security assessment
Changes are purely branding updates without any security implications. No security vulnerabilities, features, or configurations are modified or documented.
Diff
diff --git a/connect/latest/adminguide/upload-estimated-future-shrinkage.md b/connect/latest/adminguide/upload-estimated-future-shrinkage.md index 98fe00982..3b48e02d2 100644 --- a//connect/latest/adminguide/upload-estimated-future-shrinkage.md +++ b//connect/latest/adminguide/upload-estimated-future-shrinkage.md @@ -9 +9 @@ How to import dataImportant things to know about your .csv file -# Import estimated future shrinkage and available full-time employees in Amazon Connect +# Import estimated future shrinkage and available full-time employees in Connect Customer @@ -11 +11 @@ How to import dataImportant things to know about your .csv file -You can increase capacity planning accuracy by providing estimated future data (Available FTE and Shrinkage) for your existing forecast groups. Providing Available FTE and shrinkage data is optional. Amazon Connect can generate a capacity plan without it, but providing it improves the accuracy of your plan. +You can increase capacity planning accuracy by providing estimated future data (Available FTE and Shrinkage) for your existing forecast groups. Providing Available FTE and shrinkage data is optional. Connect Customer can generate a capacity plan without it, but providing it improves the accuracy of your plan. @@ -15 +15 @@ You can increase capacity planning accuracy by providing estimated future data ( - 1. Log in to the Amazon Connect admin website with an account that has security profile permissions for **Analytics** , **Capacity planning - Edit**. + 1. Log in to the Connect Customer admin website with an account that has security profile permissions for **Analytics** , **Capacity planning - Edit**. @@ -19 +19 @@ For more information, see [Assign permissions](./required-optimization-permissio - 2. On the Amazon Connect navigation menu, select **Analytics and optimization** , **Capacity Planning**. + 2. On the Connect Customer navigation menu, select **Analytics and optimization** , **Capacity Planning**.