AWS connect documentation change
Summary
Renamed 'Amazon Connect Streams API' to 'Connect Customer Streams API' throughout the document. Updated console references, support terminology, and CTI adapter documentation links to match new naming convention.
Security assessment
Changes are limited to branding/naming conventions without introducing or modifying security content. The mention of allowlisting Salesforce domains is a pre-existing security practice, not a new security addition or vulnerability fix.
Diff
diff --git a/connect/latest/adminguide/upgrade-ccp-streams-api.md b/connect/latest/adminguide/upgrade-ccp-streams-api.md index f83d9ac26..d2afc92de 100644 --- a//connect/latest/adminguide/upgrade-ccp-streams-api.md +++ b//connect/latest/adminguide/upgrade-ccp-streams-api.md @@ -9 +9 @@ Verify your network settingsUpdate your SAML URL to ccp-v2 -# Upgrade your Contact Control Panel (CCP) when using the Amazon Connect Streams API +# Upgrade your Contact Control Panel (CCP) when using the Connect Customer Streams API @@ -13 +13 @@ Verify your network settingsUpdate your SAML URL to ccp-v2 -The Amazon Connect Streams API remains the same between the earlier and latest versions of the CCP. We recommend validating custom implementations built using the Amazon Connect Streams API when upgrading versions to ensure consistency in behavior. +The Connect Customer Streams API remains the same between the earlier and latest versions of the CCP. We recommend validating custom implementations built using the Connect Customer Streams API when upgrading versions to ensure consistency in behavior. @@ -17 +17 @@ Use the following steps to upgrade to the latest CCP. - 1. We recommend using the latest [Amazon Connect Streams API](https://github.com/amazon-connect/amazon-connect-streams). + 1. We recommend using the latest [Connect Customer Streams API](https://github.com/amazon-connect/amazon-connect-streams). @@ -19 +19 @@ Use the following steps to upgrade to the latest CCP. - 2. Update the URL associated with `initCCP()` from **/ccp#** to **/ccp-v2**. For information about `initCCP()`, see [connect.core.initCCP()](https://github.com/aws/amazon-connect-streams#initialization) in the Amazon Connect Streams API documentation on GitHub. + 2. Update the URL associated with `initCCP()` from **/ccp#** to **/ccp-v2**. For information about `initCCP()`, see [connect.core.initCCP()](https://github.com/aws/amazon-connect-streams#initialization) in the Connect Customer Streams API documentation on GitHub. @@ -25 +25 @@ Use the following steps to upgrade to the latest CCP. - 2. Navigate to the Amazon Connect console. + 2. Navigate to the Connect Customer console. @@ -27 +27 @@ Use the following steps to upgrade to the latest CCP. - 3. Check that you're in the correct Region for your Amazon Connect instance. Choose your instance. + 3. Check that you're in the correct Region for your Connect Customer instance. Choose your instance. @@ -29 +29 @@ Use the following steps to upgrade to the latest CCP. - + @@ -37 +37 @@ Use the following steps to upgrade to the latest CCP. -If you use Salesforce, you need to add the Salesforce domains to your allowlist to prevent any issues with the CTI Adapter CCP functionality. For detailed instructions, see the [Amazon Connect CTI Adapter for Salesforce Lightning installation guide](https://amazon-connect.github.io/amazon-connect-salesforce-cti/docs/lightning/notices/) or the [Amazon Connect CTI Adapter for Salesforce Classic installation guide](https://amazon-connect.github.io/amazon-connect-salesforce-cti/docs/classic/notices/). +If you use Salesforce, you need to add the Salesforce domains to your allowlist to prevent any issues with the CTI Adapter CCP functionality. For detailed instructions, see the [Connect Customer CTI Adapter for Salesforce Lightning installation guide](https://amazon-connect.github.io/amazon-connect-salesforce-cti/docs/lightning/notices/) or the [Connect Customer CTI Adapter for Salesforce Classic installation guide](https://amazon-connect.github.io/amazon-connect-salesforce-cti/docs/classic/notices/). @@ -46 +46 @@ We highly recommend setting up your network to use [Option 1 (recommended): Repl -Using this option helps Amazon Connect Support to quickly troubleshoot any issues you have. Specifically, using ***.telemetry.connect.{region}.amazonaws.com** passes more metrics to our Support team to help with troubleshooting. +Using this option helps Connect Customer Support to quickly troubleshoot any issues you have. Specifically, using ***.telemetry.connect.{region}.amazonaws.com** passes more metrics to our Support team to help with troubleshooting. @@ -64 +64 @@ Upgrade my CCP when my CCP URL ends with /ccp# -Set up Amazon Connect Global Resiliency +Set up Connect Customer Global Resiliency