AWS connect documentation change
Summary
Updated terminology from 'Amazon Connect' to 'Connect Customer' throughout the UIFN service documentation
Security assessment
The changes are purely terminological updates replacing 'Amazon Connect' with 'Connect Customer'. There are no security vulnerabilities addressed, no security features added, and no security-related content modified. The updates appear to be branding or naming convention changes without any security implications.
Diff
diff --git a/connect/latest/adminguide/uifn-service.md b/connect/latest/adminguide/uifn-service.md index bb6e3ba32..69a522dce 100644 --- a//connect/latest/adminguide/uifn-service.md +++ b//connect/latest/adminguide/uifn-service.md @@ -9 +9 @@ How to get a UIFNCountries that support UIFNs -# Amazon Connect support of the inbound only UIFN service +# Connect Customer support of the inbound only UIFN service @@ -13 +13 @@ A Universal International Freephone number (UIFN) is a unique **inbound only** f -Amazon Connect supports UIFN in more than 60 countries that are registered with the International Telecommunications Union, an organization that supports the administration of the UIFN service. +Connect Customer supports UIFN in more than 60 countries that are registered with the International Telecommunications Union, an organization that supports the administration of the UIFN service. @@ -17 +17 @@ Amazon Connect supports UIFN in more than 60 countries that are registered with -Amazon Connect allows you to enable UIFNs in as many countries as you need, however, it requires a minimum of 5 countries. +Connect Customer allows you to enable UIFNs in as many countries as you need, however, it requires a minimum of 5 countries. @@ -23 +23 @@ For example, your UIFN could be +800 12345678, where 12345678 is your number. -Due to the special nature of UIFN, attempting to call a UIFN from Amazon Connect in a "loopback mode" is not supported. UIFNs are designed to be called from end phone configurations in the country's public telephone network. +Due to the special nature of UIFN, attempting to call a UIFN from Connect Customer in a "loopback mode" is not supported. UIFNs are designed to be called from end phone configurations in the country's public telephone network. @@ -31 +31 @@ To request a UIFN within a specific AWS Region, create an AWS Support case. In t - * The Amazon Connect instance(s) associated with the new UIFN numbers. Amazon Connect can support routing numbers to multiple Regions, such as Australia to the Asia Pacific (Sydney) Region, United States to a US Region, or if desired to a single global instance. + * The Connect Customer instance(s) associated with the new UIFN numbers. Connect Customer can support routing numbers to multiple Regions, such as Australia to the Asia Pacific (Sydney) Region, United States to a US Region, or if desired to a single global instance. @@ -33 +33 @@ To request a UIFN within a specific AWS Region, create an AWS Support case. In t - * The required ID verification for your country. Most countries subscribe to [standard ID verification requirements](./phone-number-requirements.html#uifn-requirements) for ordering UIFN numbers. However, we recommend checking [Region requirements for ordering and porting phone numbers in Amazon Connect](./phone-number-requirements.html) for your country to be sure. + * The required ID verification for your country. Most countries subscribe to [standard ID verification requirements](./phone-number-requirements.html#uifn-requirements) for ordering UIFN numbers. However, we recommend checking [Region requirements for ordering and porting phone numbers in Connect Customer](./phone-number-requirements.html) for your country to be sure. @@ -40 +40 @@ For number portability, after you open a case, Amazon will provide you with _Ser -Amazon Connect can route UIFNs to multiple AWS Regions. For example, if a UIFN is enabled for Australia, it can be routed to your Amazon Connect instance that is located in the Asia Pacific (Sydney) Region. If a UIFN is enabled for **more** countries, each country can be routed to your Amazon Connect instance, which may be in any supported AWS Region. +Connect Customer can route UIFNs to multiple AWS Regions. For example, if a UIFN is enabled for Australia, it can be routed to your Connect Customer instance that is located in the Asia Pacific (Sydney) Region. If a UIFN is enabled for **more** countries, each country can be routed to your Connect Customer instance, which may be in any supported AWS Region. @@ -42 +42 @@ Amazon Connect can route UIFNs to multiple AWS Regions. For example, if a UIFN i -The following image shows the body of a sample UIFN request submitted to AWS Support. This request is for two UIFNs. The first is for a UIFN that is enabled for Argentina, Brazil, and Colombia, and connected to an Amazon Connect instance in the US West (Oregon) Region. The second request is for a UIFN that is enabled for Japan, Australia, and New Zealand and connected to an Amazon Connect instance located in the Asia Pacific (Singapore) Region. +The following image shows the body of a sample UIFN request submitted to AWS Support. This request is for two UIFNs. The first is for a UIFN that is enabled for Argentina, Brazil, and Colombia, and connected to an Connect Customer instance in the US West (Oregon) Region. The second request is for a UIFN that is enabled for Japan, Australia, and New Zealand and connected to an Connect Customer instance located in the Asia Pacific (Singapore) Region.