AWS connect documentation change
Summary
Renamed 'Amazon Connect' to 'Connect Customer' throughout the tutorial documentation
Security assessment
Changes are purely branding updates (renaming service references). No security vulnerabilities, configurations, or features are mentioned or modified. The tutorial steps remain functionally identical with only name replacements.
Diff
diff --git a/connect/latest/adminguide/tutorial1-set-up-your-instance.md b/connect/latest/adminguide/tutorial1-set-up-your-instance.md index b2745b885..dd5d96f10 100644 --- a//connect/latest/adminguide/tutorial1-set-up-your-instance.md +++ b//connect/latest/adminguide/tutorial1-set-up-your-instance.md @@ -7 +7 @@ -Step 1: Launch Amazon ConnectStep 2: Create an instanceStep 3: Claim a phone number for your instance +Step 1: Launch Connect CustomerStep 2: Create an instanceStep 3: Claim a phone number for your instance @@ -9 +9 @@ Step 1: Launch Amazon ConnectStep 2: Create an instanceStep 3: Claim a phone num -# Set up your Amazon Connect instance +# Set up your Connect Customer instance @@ -11 +11 @@ Step 1: Launch Amazon ConnectStep 2: Create an instanceStep 3: Claim a phone num -You can have multiple instances of Amazon Connect. Each instance contains all the resources related to your contact center, such as phone numbers, agent accounts, and queues. +You can have multiple instances of Connect Customer. Each instance contains all the resources related to your contact center, such as phone numbers, agent accounts, and queues. @@ -13 +13 @@ You can have multiple instances of Amazon Connect. Each instance contains all th -In this tutorial, you open Amazon Connect, create an instance of Amazon Connect, and claim a phone number that you can use for testing. +In this tutorial, you open Connect Customer, create an instance of Connect Customer, and claim a phone number that you can use for testing. @@ -17 +17 @@ In this tutorial, you open Amazon Connect, create an instance of Amazon Connect, - * Step 1: Launch Amazon Connect + * Step 1: Launch Connect Customer @@ -26 +26 @@ In this tutorial, you open Amazon Connect, create an instance of Amazon Connect, -## Step 1: Launch Amazon Connect +## Step 1: Launch Connect Customer @@ -28 +28 @@ In this tutorial, you open Amazon Connect, create an instance of Amazon Connect, -This step walks you through finding Amazon Connect in the AWS console, and opening the Amazon Connect console. +This step walks you through finding Connect Customer in the AWS console, and opening the Connect Customer console. @@ -36 +36 @@ This step walks you through finding Amazon Connect in the AWS console, and openi - 3. In the search box, type **Amazon Connect**. + 3. In the search box, type **Connect Customer**. @@ -38 +38 @@ This step walks you through finding Amazon Connect in the AWS console, and openi - + @@ -40 +40 @@ This step walks you through finding Amazon Connect in the AWS console, and openi - 4. Choose **Amazon Connect**. + 4. Choose **Connect Customer**. @@ -42 +42 @@ This step walks you through finding Amazon Connect in the AWS console, and openi -If this is the first time you've been to the Amazon Connect console, you'll see the following Welcome page. +If this is the first time you've been to the Connect Customer console, you'll see the following Welcome page. @@ -44 +44 @@ If this is the first time you've been to the Amazon Connect console, you'll see - + @@ -51 +51 @@ If this is the first time you've been to the Amazon Connect console, you'll see -**Congratulations!** You found and accessed Amazon Connect. You can use these same steps to search for and launch any AWS service. +**Congratulations!** You found and accessed Connect Customer. You can use these same steps to search for and launch any AWS service. @@ -57 +57 @@ Go to Step 2: Create an instance. - 1. On the **Amazon Connect virtual contact center instances** page, choose **Add an instance**. + 1. On the **Connect Customer virtual contact center instances** page, choose **Add an instance**. @@ -63 +63 @@ Go to Step 2: Create an instance. - 3. On the **Add administrator** page, add a new administrator account for Amazon Connect. Use this account to log in to your instance later using the unique access URL. Choose **Next**. + 3. On the **Add administrator** page, add a new administrator account for Connect Customer. Use this account to log in to your instance later using the unique access URL. Choose **Next**. @@ -67 +67 @@ Go to Step 2: Create an instance. - 1. The user name will be your Amazon Connect login. It's case sensitive. + 1. The user name will be your Connect Customer login. It's case sensitive. @@ -85 +85 @@ Go to Step 2: Create an instance. - + @@ -87 +87 @@ Go to Step 2: Create an instance. - 8. On the **Welcome to Amazon Connect** page, choose **Skip for now**. + 8. On the **Welcome to Connect Customer** page, choose **Skip for now**. @@ -89 +89 @@ Go to Step 2: Create an instance. - + @@ -91 +91 @@ Go to Step 2: Create an instance. - 9. You're now on the Amazon Connect dashboard. Your instance name (also called an **alias**) displays in the URL. On the left is the navigation menu. + 9. You're now on the Connect Customer dashboard. Your instance name (also called an **alias**) displays in the URL. On the left is the navigation menu. @@ -93 +93 @@ Go to Step 2: Create an instance. - + @@ -102 +102 @@ Go to Step 2: Create an instance. -Congratulations! You set up your instance and now you're on the Amazon Connect dashboard. Go to Step 3: Claim a phone number for your instance. +Congratulations! You set up your instance and now you're on the Connect Customer dashboard. Go to Step 3: Claim a phone number for your instance. @@ -106 +106 @@ Congratulations! You set up your instance and now you're on the Amazon Connect d -In this step, you set up a phone number so that you can experiment with Amazon Connect. +In this step, you set up a phone number so that you can experiment with Connect Customer. @@ -108 +108 @@ In this step, you set up a phone number so that you can experiment with Amazon C - 1. On the Amazon Connect navigation menu, choose **Channels** , **Phone numbers**. + 1. On the Connect Customer navigation menu, choose **Channels** , **Phone numbers**. @@ -110 +110 @@ In this step, you set up a phone number so that you can experiment with Amazon C - + @@ -133 +133 @@ In this step, you set up a phone number so that you can experiment with Amazon C -**Congratulations!** You set up your instance and claimed a phone number. Now you're ready to experience how chat and voice work in Amazon Connect. Go to [Test the sample voice and chat experience in Amazon Connect](./tutorial1-explore-voice-and-chat.html). +**Congratulations!** You set up your instance and claimed a phone number. Now you're ready to experience how chat and voice work in Connect Customer. Go to [Test the sample voice and chat experience in Connect Customer](./tutorial1-explore-voice-and-chat.html). @@ -143 +143 @@ Tutorials -Test the sample voice and chat experience in Amazon Connect +Test the sample voice and chat experience in Connect Customer