AWS connect documentation change
Summary
Replaced 'Amazon Connect' with 'Connect Customer' in multiple references and updated admin website/API naming
Security assessment
Changes are limited to branding terminology updates. Attachment size limits, file type requirements, and network configuration references remain unchanged with no security impact.
Diff
diff --git a/connect/latest/adminguide/ts-agent-attachments.md b/connect/latest/adminguide/ts-agent-attachments.md index f01f6934a..102e9553a 100644 --- a//connect/latest/adminguide/ts-agent-attachments.md +++ b//connect/latest/adminguide/ts-agent-attachments.md @@ -11 +11 @@ Configure a CORS policy on your attachments bucketInternal firewall settings are -This topic is for developers who need to investigate issues that may occur when using attachments with the chat, email, or task channels in Amazon Connect, or when using attachments to upload files to cases. +This topic is for developers who need to investigate issues that may occur when using attachments with the chat, email, or task channels in Connect Customer, or when using attachments to upload files to cases. @@ -13 +13 @@ This topic is for developers who need to investigate issues that may occur when -The following issues may cause attachments to not display for your agents using Amazon Connect chat, email, or tasks, or Amazon Connect Cases. +The following issues may cause attachments to not display for your agents using Connect Customer chat, email, or tasks, or Connect Customer Cases. @@ -21 +21 @@ A common reason for attachments not appearing in chats, emails, or tasks is that -Check that your firewall isn't preventing agents from accessing the files in your Amazon S3 bucket. You may need to add the Amazon S3 bucket where your files are stored to your domain allowlist. For more information, see [Set up your network to use the Amazon Connect Contact Control Panel (CCP)](./ccp-networking.html). +Check that your firewall isn't preventing agents from accessing the files in your Amazon S3 bucket. You may need to add the Amazon S3 bucket where your files are stored to your domain allowlist. For more information, see [Set up your network to use the Connect Customer Contact Control Panel (CCP)](./ccp-networking.html). @@ -25 +25 @@ Check that your firewall isn't preventing agents from accessing the files in you -Check that the attachments meet the size, number, and file type requirements. For more information, see [Amazon Connect feature specifications](./feature-limits.html). +Check that the attachments meet the size, number, and file type requirements. For more information, see [Connect Customer feature specifications](./feature-limits.html). @@ -27 +27 @@ Check that the attachments meet the size, number, and file type requirements. Fo -The maximum attachment size is configurable up to 100 MB. The default is 20 MB. If attachments are being rejected, verify the configured size limit for your instance through the Amazon Connect admin website or the Amazon Connect API. +The maximum attachment size is configurable up to 100 MB. The default is 20 MB. If attachments are being rejected, verify the configured size limit for your instance through the Connect Customer admin website or the Connect Customer API. @@ -35 +35 @@ If a file type is rejected when uploading an attachment, verify that the file ex -For a list of default supported file types, see [Amazon Connect feature specifications](./feature-limits.html). +For a list of default supported file types, see [Connect Customer feature specifications](./feature-limits.html).