AWS connect documentation change
Summary
Updated title and replaced 'Amazon Connect' with 'Connect Customer' throughout the document
Security assessment
Branding terminology update only. The security permissions for contact transfers remain unchanged.
Diff
diff --git a/connect/latest/adminguide/transfer-contacts-admin.md b/connect/latest/adminguide/transfer-contacts-admin.md index 9ba6a6ae1..cedef9720 100644 --- a//connect/latest/adminguide/transfer-contacts-admin.md +++ b//connect/latest/adminguide/transfer-contacts-admin.md @@ -9 +9 @@ Required permissionsHow to transfer a task, email, or chat contact -# Transfer in progress contacts to a quick connect agent or a queue in Amazon Connect +# Transfer in progress contacts to a quick connect agent or a queue in Connect Customer @@ -34 +34 @@ To transfer contacts programmatically, use the [TransferContact](https://docs.aw - 1. Log in to Amazon Connect with a user account that has [permissions to access contact records](./contact-search.html#required-permissions-search-contacts). + 1. Log in to Connect Customer with a user account that has [permissions to access contact records](./contact-search.html#required-permissions-search-contacts). @@ -36 +36 @@ To transfer contacts programmatically, use the [TransferContact](https://docs.aw - 2. In Amazon Connect choose **Analytics and optimization** , **Contact search**. + 2. In Connect Customer choose **Analytics and optimization** , **Contact search**.