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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/things-to-know-before-porting.md

Summary

Updated title and replaced 'Amazon Connect' with 'Connect Customer' in porting documentation

Security assessment

Branding terminology update only. The legal/security aspects of porting numbers (LOA requirements) remain unchanged.

Diff

diff --git a/connect/latest/adminguide/things-to-know-before-porting.md b/connect/latest/adminguide/things-to-know-before-porting.md
index ed4d35a17..6628c11ee 100644
--- a//connect/latest/adminguide/things-to-know-before-porting.md
+++ b//connect/latest/adminguide/things-to-know-before-porting.md
@@ -7 +7 @@
-# Things to know before porting a phone number to Amazon Connect
+# Things to know before porting a phone number to Connect Customer
@@ -18 +18 @@ Letter of Authorization**
-Letter of Authorization (LOA) is a legal document in which you assert to the carrier for Amazon Connect that you have the authority to port phone numbers from your current carrier to the carrier for Amazon Connect. Traditionally, this is a paper document requiring an actual signature.
+Letter of Authorization (LOA) is a legal document in which you assert to the carrier for Connect Customer that you have the authority to port phone numbers from your current carrier to the carrier for Connect Customer. Traditionally, this is a paper document requiring an actual signature.
@@ -46 +46 @@ Winning carrier**
-Also the carrier for Amazon Connect. This is the carrier that the phone number is being ported to, and will own the phone number after the porting is completed. 
+Also the carrier for Connect Customer. This is the carrier that the phone number is being ported to, and will own the phone number after the porting is completed.