AWS Security ChangesHomeSearch

AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/supported-languages.md

Summary

Renamed 'Amazon Connect' to 'Connect Customer' throughout the documentation

Security assessment

The changes are purely branding/naming updates replacing 'Amazon Connect' with 'Connect Customer'. No security vulnerabilities, fixes, or security features are mentioned or referenced in the changes. The technical content regarding language support remains unchanged.

Diff

diff --git a/connect/latest/adminguide/supported-languages.md b/connect/latest/adminguide/supported-languages.md
index 68f43097f..7a7b210ae 100644
--- a//connect/latest/adminguide/supported-languages.md
+++ b//connect/latest/adminguide/supported-languages.md
@@ -7 +7 @@
-AI featuresContact Control PanelChat message contentQuick responsesAmazon Connect admin websiteAmazon Connect CasesAmazon Connect forecasting, capacity planning, and schedulingAmazon LexAmazon Polly
+AI featuresContact Control PanelChat message contentQuick responsesConnect Customer admin websiteConnect Customer CasesConnect Customer forecasting, capacity planning, and schedulingAmazon LexAmazon Polly
@@ -9 +9 @@ AI featuresContact Control PanelChat message contentQuick responsesAmazon Connec
-# Languages supported by Amazon Connect features
+# Languages supported by Connect Customer features
@@ -11 +11 @@ AI featuresContact Control PanelChat message contentQuick responsesAmazon Connec
-This topic lists Amazon Connect features and which languages they support.
+This topic lists Connect Customer features and which languages they support.
@@ -23 +23 @@ This topic lists Amazon Connect features and which languages they support.
-  * Amazon Connect admin website
+  * Connect Customer admin website
@@ -25 +25 @@ This topic lists Amazon Connect features and which languages they support.
-  * Amazon Connect Cases
+  * Connect Customer Cases
@@ -27 +27 @@ This topic lists Amazon Connect features and which languages they support.
-  * Amazon Connect forecasting, capacity planning, and scheduling
+  * Connect Customer forecasting, capacity planning, and scheduling
@@ -38 +38 @@ This topic lists Amazon Connect features and which languages they support.
-The following table lists the languages supported by AI features in Amazon Connect. The language codes are [W3C language identification tags](https://www.w3.org/TR/ltli/#language-terminology) (ISO 639-3 for the language name and ISO 3166 for the country code).
+The following table lists the languages supported by AI features in Connect Customer. The language codes are [W3C language identification tags](https://www.w3.org/TR/ltli/#language-terminology) (ISO 639-3 for the language name and ISO 3166 for the country code).
@@ -168 +168 @@ To support languages other than English:
-For more information on customizing prompts, see [Create AI prompts in Amazon Connect](./create-ai-prompts.html).
+For more information on customizing prompts, see [Create AI prompts in Connect Customer](./create-ai-prompts.html).
@@ -207 +207 @@ Contact Control Panel - earlier version |
-Amazon Connect provides full Unicode support. You can chat with customers in any language of your choice.
+Connect Customer provides full Unicode support. You can chat with customers in any language of your choice.
@@ -213 +213 @@ Quick responses for chat and email contacts are available in English.
-## Amazon Connect admin website
+## Connect Customer admin website
@@ -238 +238 @@ Quick responses for chat and email contacts are available in English.
-## Amazon Connect Cases
+## Connect Customer Cases
@@ -263 +263 @@ Quick responses for chat and email contacts are available in English.
-## Amazon Connect forecasting, capacity planning, and scheduling
+## Connect Customer forecasting, capacity planning, and scheduling
@@ -304 +304 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please
-AI in Amazon Connect
+AI in Connect Customer