AWS connect documentation change
Summary
Updated service name references from 'Amazon Connect' to 'Connect Customer' throughout the document. No technical changes to requirements or procedures.
Security assessment
Only branding terminology was changed ('Amazon Connect' → 'Connect Customer'). Encryption requirements and bucket policies remain identical. No security vulnerabilities or weaknesses are addressed.
Diff
diff --git a/connect/latest/adminguide/setup-prompts-s3.md b/connect/latest/adminguide/setup-prompts-s3.md index eea8be02a..9dad46018 100644 --- a//connect/latest/adminguide/setup-prompts-s3.md +++ b//connect/latest/adminguide/setup-prompts-s3.md @@ -9 +9 @@ RequirementsUpdate the S3 bucket policy -# Set up prompts to play from an S3 bucket in Amazon Connect +# Set up prompts to play from an S3 bucket in Connect Customer @@ -15 +15 @@ When you configure prompts on the [Get customer input](./get-customer-input.html - * **Supported formats** : Amazon Connect supports .wav files to use for your prompt. You must use .wav files that are 8KHz, and mono channel audio with U-Law encoding. Otherwise, the prompt won't play correctly. You can use publicly available third-party tools to convert your .wav files to U-Law encoding. After converting the files, upload them to Amazon Connect. + * **Supported formats** : Connect Customer supports .wav files to use for your prompt. You must use .wav files that are 8KHz, and mono channel audio with U-Law encoding. Otherwise, the prompt won't play correctly. You can use publicly available third-party tools to convert your .wav files to U-Law encoding. After converting the files, upload them to Connect Customer. @@ -17 +17 @@ When you configure prompts on the [Get customer input](./get-customer-input.html - * **Size** : Amazon Connect supports prompts that are less than 50MB and less than five minutes long. + * **Size** : Connect Customer supports prompts that are less than 50MB and less than five minutes long. @@ -26 +26 @@ When you configure prompts on the [Get customer input](./get-customer-input.html -To allow Amazon Connect to play prompts from an S3 bucket, when you set up your S3 bucket, you must update the bucket policy to grant `connect.amazonaws.com` (the Amazon Connect service principal) permission to call `s3:ListBucket` and `s3:GetObject`. +To allow Connect Customer to play prompts from an S3 bucket, when you set up your S3 bucket, you must update the bucket policy to grant `connect.amazonaws.com` (the Connect Customer service principal) permission to call `s3:ListBucket` and `s3:GetObject`. @@ -72 +72 @@ JSON - 5. Encryption: Amazon Connect cannot download and play prompts from an S3 bucket if an AWS managed key is enabled on that S3 bucket. However, you can use a customer managed key to allow the Amazon Connect service principal ("connect.amazonaws.com") that enables your Amazon Connect instance to access the S3 bucket. See the following code snippet: + 5. Encryption: Connect Customer cannot download and play prompts from an S3 bucket if an AWS managed key is enabled on that S3 bucket. However, you can use a customer managed key to allow the Connect Customer service principal ("connect.amazonaws.com") that enables your Connect Customer instance to access the S3 bucket. See the following code snippet: @@ -75 +75 @@ JSON - "Sid": "Enable Amazon Connect", + "Sid": "Enable Connect Customer", @@ -107 +107 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please -Dynamically select which prompts to play in Amazon Connect +Dynamically select which prompts to play in Connect Customer @@ -109 +109 @@ Dynamically select which prompts to play in Amazon Connect -Choose the text-to-speech voice and language for audio prompts in Amazon Connect +Choose the text-to-speech voice and language for audio prompts in Connect Customer