AWS connect documentation change
Summary
Updated product branding from 'Amazon Connect' to 'Connect Customer' throughout the document
Security assessment
Changes are purely branding updates replacing 'Amazon Connect' with 'Connect Customer'. No modifications to security functionality, scanning procedures, or vulnerability handling were made. The attachment scanning feature remains unchanged.
Diff
diff --git a/connect/latest/adminguide/setup-attachment-scanning.md b/connect/latest/adminguide/setup-attachment-scanning.md index d77b1c6f0..98d7bd6f0 100644 --- a//connect/latest/adminguide/setup-attachment-scanning.md +++ b//connect/latest/adminguide/setup-attachment-scanning.md @@ -7 +7 @@ -Step 1: Create a Lambda function that handles scanningStep 2: Add an attachment scanner to your Amazon Connect instance +Step 1: Create a Lambda function that handles scanningStep 2: Add an attachment scanner to your Connect Customer instance @@ -9 +9 @@ Step 1: Create a Lambda function that handles scanningStep 2: Add an attachment -# Set up attachment scanning in Amazon Connect +# Set up attachment scanning in Connect Customer @@ -15 +15 @@ This topic is for developers who are familiar with Lambda. If you're new to Lamb -You can configure Amazon Connect to scan attachments that are sent in email, during a chat, or uploaded to a case. You can scan attachments by using your preferred scanning application. For example, you can scan attachments for malware before they are approved to be shared between participants of a chat. +You can configure Connect Customer to scan attachments that are sent in email, during a chat, or uploaded to a case. You can scan attachments by using your preferred scanning application. For example, you can scan attachments for malware before they are approved to be shared between participants of a chat. @@ -21 +21 @@ To enable attachment scanning you perform two steps: - * Add the scanner to your Amazon Connect instance. + * Add the scanner to your Connect Customer instance. @@ -28 +28 @@ To enable attachment scanning you perform two steps: -Create a Lambda function, using any runtime, and configure it. This function must be in the same AWS Region and account as your Amazon Connect instance. +Create a Lambda function, using any runtime, and configure it. This function must be in the same AWS Region and account as your Connect Customer instance. @@ -30 +30 @@ Create a Lambda function, using any runtime, and configure it. This function mus -For every attachment uploaded through Amazon Connect a request is sent with information about the attachment. +For every attachment uploaded through Connect Customer a request is sent with information about the attachment. @@ -62 +62 @@ Following is an example JSON request for scanning: -If your Lambda invocation gets throttled, the request is retried. It is also retried if a general service failure (500 error) happens. When a synchronous invocation returns an error, Amazon Connect retries up to 3 times, for a maximum of 60 seconds. At that point, the attachment is marked rejected. +If your Lambda invocation gets throttled, the request is retried. It is also retried if a general service failure (500 error) happens. When a synchronous invocation returns an error, Connect Customer retries up to 3 times, for a maximum of 60 seconds. At that point, the attachment is marked rejected. @@ -68 +68 @@ For more information about how Lambda retries, see [Error handling and automatic -Amazon Connect marks the attachment `REJECTED` and automatically deletes attachment files in S3 from both staging and final locations when one of the following occurs: +Connect Customer marks the attachment `REJECTED` and automatically deletes attachment files in S3 from both staging and final locations when one of the following occurs: @@ -72 +72 @@ Amazon Connect marks the attachment `REJECTED` and automatically deletes attachm - * Amazon Connect is unable to parse the response from the Lambda scanner. + * Connect Customer is unable to parse the response from the Lambda scanner. @@ -74 +74 @@ Amazon Connect marks the attachment `REJECTED` and automatically deletes attachm - * Amazon Connect is unable to invoke the Lambda function. + * Connect Customer is unable to invoke the Lambda function. @@ -79 +79 @@ Amazon Connect marks the attachment `REJECTED` and automatically deletes attachm -## Step 2: Add an attachment scanner to your Amazon Connect instance +## Step 2: Add an attachment scanner to your Connect Customer instance @@ -81 +81 @@ Amazon Connect marks the attachment `REJECTED` and automatically deletes attachm -After you create a Lambda for attachment scanning, you need to add the Lambda to your Amazon Connect instance. Perform the following steps to add the Lambda. +After you create a Lambda for attachment scanning, you need to add the Lambda to your Connect Customer instance. Perform the following steps to add the Lambda. @@ -83 +83 @@ After you create a Lambda for attachment scanning, you need to add the Lambda to - 1. Open the Amazon Connect console at [https://console.aws.amazon.com/connect/](https://console.aws.amazon.com/connect/). + 1. Open the Connect Customer console at [https://console.aws.amazon.com/connect/](https://console.aws.amazon.com/connect/). @@ -85 +85 @@ After you create a Lambda for attachment scanning, you need to add the Lambda to - 2. On the instances page, choose the instance alias. The instance alias is also your **instance name** , which appears in your Amazon Connect URL. The following image shows the **Amazon Connect virtual contact center instances** page, with a box around the instance alias. + 2. On the instances page, choose the instance alias. The instance alias is also your **instance name** , which appears in your Connect Customer URL. The following image shows the **Connect Customer virtual contact center instances** page, with a box around the instance alias. @@ -87 +87 @@ After you create a Lambda for attachment scanning, you need to add the Lambda to - + @@ -97 +97 @@ After you create a Lambda for attachment scanning, you need to add the Lambda to - 6. Choose **Save**. Attachment scanning is now enabled for your Amazon Connect instance. + 6. Choose **Save**. Attachment scanning is now enabled for your Connect Customer instance.