AWS connect documentation change
Summary
Updated terminology from 'Amazon Connect' to 'Connect Customer' throughout the documentation
Security assessment
Changes are purely branding/terminology updates with no security implications. No vulnerabilities, security features, or access control changes were introduced.
Diff
diff --git a/connect/latest/adminguide/set-up-recordings.md b/connect/latest/adminguide/set-up-recordings.md index a4b04228a..9723ef70e 100644 --- a//connect/latest/adminguide/set-up-recordings.md +++ b//connect/latest/adminguide/set-up-recordings.md @@ -9 +9 @@ -To enable the recording of voice conversations, you need to add a [Set recording and analytics behavior](./set-recording-behavior.html) block to your flow. You need to do this regardless of whether your Amazon Connect instance is enabled for multi-party contacts (enhanced contact monitoring) or third-party contacts. +To enable the recording of voice conversations, you need to add a [Set recording and analytics behavior](./set-recording-behavior.html) block to your flow. You need to do this regardless of whether your Connect Customer instance is enabled for multi-party contacts (enhanced contact monitoring) or third-party contacts. @@ -17 +17 @@ To enable the recording of voice conversations, you need to add a [Set recording - 1. Log in to your Amazon Connect instance using an account that has permissions to edit flows. + 1. Log in to your Connect Customer instance using an account that has permissions to edit flows. @@ -21 +21 @@ To enable the recording of voice conversations, you need to add a [Set recording - + @@ -51 +51 @@ You only need to perform these steps for chat conversations if [enhanced contact - 8. Show managers how to access past recordings in Amazon Connect. See [Review recorded conversations](./review-recorded-conversations.html). + 8. Show managers how to access past recordings in Connect Customer. See [Review recorded conversations](./review-recorded-conversations.html). @@ -69 +69 @@ You only need to perform these steps for chat conversations if [enhanced contact - 1. Log in to the Amazon Connect console. + 1. Log in to the Connect Customer console. @@ -73 +73 @@ You only need to perform these steps for chat conversations if [enhanced contact - 3. Scroll down the page, choose **Enable Bot Analytics and Transcripts in Amazon Connect** , and then choose **Save**. + 3. Scroll down the page, choose **Enable Bot Analytics and Transcripts in Connect Customer** , and then choose **Save**. @@ -75 +75 @@ You only need to perform these steps for chat conversations if [enhanced contact - 4. In the Amazon Connect admin website, [assign security profile permissions](./assign-permissions-to-review-recordings.html#assign-permissions-to-view-automated-recordings-transcripts) to managers so they can view details of the interaction with DTMF menus and Lex bots and/ or additional information about flows. + 4. In the Connect Customer admin website, [assign security profile permissions](./assign-permissions-to-review-recordings.html#assign-permissions-to-view-automated-recordings-transcripts) to managers so they can view details of the interaction with DTMF menus and Lex bots and/ or additional information about flows.