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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/security-iam-amazon-connect-permissions.md

Summary

Updated terminology from 'Amazon Connect' to 'Connect Customer' throughout the IAM permissions documentation.

Security assessment

The changes are purely terminological updates without introducing new security concepts or addressing vulnerabilities. The documentation still covers the same IAM permission requirements without modifying security implications.

Diff

diff --git a/connect/latest/adminguide/security-iam-amazon-connect-permissions.md b/connect/latest/adminguide/security-iam-amazon-connect-permissions.md
index 052f1471d..36e5983d0 100644
--- a//connect/latest/adminguide/security-iam-amazon-connect-permissions.md
+++ b//connect/latest/adminguide/security-iam-amazon-connect-permissions.md
@@ -9 +9 @@ AmazonConnect_FullAccess policyAmazonConnectReadOnlyAccess policyHome pageDetail
-# Required permissions for using custom IAM policies to manage access to the Amazon Connect console
+# Required permissions for using custom IAM policies to manage access to the Connect Customer console
@@ -11 +11 @@ AmazonConnect_FullAccess policyAmazonConnectReadOnlyAccess policyHome pageDetail
-If you're using custom [IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/introduction.html) policies to manage access to the Amazon Connect console, your users need some or all of the permissions listed in this article, depending on the tasks they need to do. 
+If you're using custom [IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/introduction.html) policies to manage access to the Connect Customer console, your users need some or all of the permissions listed in this article, depending on the tasks they need to do. 
@@ -15 +15 @@ If you're using custom [IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/in
-Using `connect:*` in a custom IAM policy grants your users all of the Amazon Connect permissions listed in this article.
+Using `connect:*` in a custom IAM policy grants your users all of the Connect Customer permissions listed in this article.
@@ -19 +19 @@ Using `connect:*` in a custom IAM policy grants your users all of the Amazon Con
-Certain pages on the Amazon Connect console, such as Tasks and Customer Profiles, require that you add permissions to your inline policies. 
+Certain pages on the Connect Customer console, such as Tasks and Customer Profiles, require that you add permissions to your inline policies. 
@@ -72 +72 @@ Certain pages on the Amazon Connect console, such as Tasks and Customer Profiles
-To allow full read/write access to Amazon Connect, you must attach two policies to your users, groups, or roles. Attach the `AmazonConnect_FullAccess` policy and a custom policy with the following contents:
+To allow full read/write access to Connect Customer, you must attach two policies to your users, groups, or roles. Attach the `AmazonConnect_FullAccess` policy and a custom policy with the following contents:
@@ -98 +98 @@ When you use `AmazonConnect_FullAccess` policy, note the following:
-  * Additional privileges are required to create an Amazon S3 bucket with a name of your choosing, or to use an existing bucket while creating or updating an instance from the Amazon Connect admin website. If you choose default storage locations for your call recordings, chat transcripts, email messages, attachments, call transcripts, and other data, the system prepends `"amazon-connect-"` to those objects.
+  * Additional privileges are required to create an Amazon S3 bucket with a name of your choosing, or to use an existing bucket while creating or updating an instance from the Connect Customer admin website. If you choose default storage locations for your call recordings, chat transcripts, email messages, attachments, call transcripts, and other data, the system prepends `"amazon-connect-"` to those objects.
@@ -102 +102 @@ When you use `AmazonConnect_FullAccess` policy, note the following:
-  * Assign users additional privileges to attach other AWS resources like Amazon Polly, Live Media Streaming, Data Streaming, and Lex bots to their Amazon Connect instances. 
+  * Assign users additional privileges to attach other AWS resources like Amazon Polly, Live Media Streaming, Data Streaming, and Lex bots to their Connect Customer instances. 
@@ -111 +111 @@ To allow read-only access, you need to attach only the `AmazonConnectReadOnlyAcc
-## Amazon Connect console home page
+## Connect Customer console home page
@@ -113 +113 @@ To allow read-only access, you need to attach only the `AmazonConnectReadOnlyAcc
-The following image shows a sample Amazon Connect console home page, with an arrow pointing to the instance alias. Choose the instance alias to navigate to the detailed instance pages.
+The following image shows a sample Connect Customer console home page, with an arrow pointing to the instance alias. Choose the instance alias to navigate to the detailed instance pages.
@@ -115 +115 @@ The following image shows a sample Amazon Connect console home page, with an arr
-![The Amazon Connect virtual contact center instances page, the instance alias.](/images/connect/latest/adminguide/images/instance.png)
+![The Connect Customer virtual contact center instances page, the instance alias.](/images/connect/latest/adminguide/images/instance.png)
@@ -130 +130 @@ The following image shows the navigation menu you use to access each of the deta
-![The navigation menu on the Amazon Connect instances page.](/images/connect/latest/adminguide/images/iam-custom-permissions-admin-console-telephony-page.png)
+![The navigation menu on the Connect Customer instances page.](/images/connect/latest/adminguide/images/iam-custom-permissions-admin-console-telephony-page.png)
@@ -132 +132 @@ The following image shows the navigation menu you use to access each of the deta
-To access the detailed instance pages, you need permissions to the Amazon Connect console home page (describe/list). Or, use the `AmazonConnectReadOnlyAccess` policy.
+To access the detailed instance pages, you need permissions to the Connect Customer console home page (describe/list). Or, use the `AmazonConnectReadOnlyAccess` policy.
@@ -360 +360 @@ Identity and access management
-Restrict AWS resources that can be associated with Amazon Connect
+Restrict AWS resources that can be associated with Connect Customer