AWS Security ChangesHomeSearch

AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/scheduling-roles.md

Summary

Rebranded 'Amazon Connect' to 'Connect Customer' throughout the document, including administrator role name and platform references.

Security assessment

Changes are purely branding/naming updates without modifying security permissions, access controls, or vulnerability information. Security profile permission references remain unchanged.

Diff

diff --git a/connect/latest/adminguide/scheduling-roles.md b/connect/latest/adminguide/scheduling-roles.md
index 976d74686..c00339999 100644
--- a//connect/latest/adminguide/scheduling-roles.md
+++ b//connect/latest/adminguide/scheduling-roles.md
@@ -7 +7 @@
-# The roles responsible for contact center scheduling in Amazon Connect
+# The roles responsible for contact center scheduling in Connect Customer
@@ -11 +11 @@ There are a variety of roles for people who might create and manage schedules in
-  1. Amazon Connect administrator – Maintains user profiles, grants security profile permissions, sets up holiday hours for the contact center.
+  1. Connect Customer administrator – Maintains user profiles, grants security profile permissions, sets up holiday hours for the contact center.
@@ -24 +24 @@ After the scheduler publishes a schedule, the supervisors and agents receive a n
-Amazon Connect provides security profile permissions that you can assign to each role, so that you can manage access to specific features by role. For more information, see [Assign permissions](./required-optimization-permissions.html).
+Connect Customer provides security profile permissions that you can assign to each role, so that you can manage access to specific features by role. For more information, see [Assign permissions](./required-optimization-permissions.html).