AWS connect documentation change
Summary
Changed product name from 'Amazon Connect' to 'Connect Customer' in titles, permissions references, and UI instructions
Security assessment
Only branding terminology was updated without altering any security configurations, permission structures, or access requirements for screen recordings. Security profile update procedures remain identical.
Diff
diff --git a/connect/latest/adminguide/review-screen-recordings.md b/connect/latest/adminguide/review-screen-recordings.md index 8041499d9..d0d51a183 100644 --- a//connect/latest/adminguide/review-screen-recordings.md +++ b//connect/latest/adminguide/review-screen-recordings.md @@ -9 +9 @@ Step 1: Assign permissionsStep 2: Review screen recordingsWatch in Picture-in-pi -# Review agent screen recordings in the Amazon Connect Client Application +# Review agent screen recordings in the Connect Customer Client Application @@ -21 +21 @@ Screen recordings are only available for Completed contacts. - * Step 1: Assign permissions to review screen recordings in the Amazon Connect Client Application + * Step 1: Assign permissions to review screen recordings in the Connect Customer Client Application @@ -30 +30 @@ Screen recordings are only available for Completed contacts. -## Step 1: Assign permissions to review screen recordings in the Amazon Connect Client Application +## Step 1: Assign permissions to review screen recordings in the Connect Customer Client Application @@ -45 +45 @@ Screen recording merges the screen recording video with the unredacted call reco -For information about how to add more permissions to an existing security profile, see [Update security profiles in Amazon Connect](./update-security-profiles.html). +For information about how to add more permissions to an existing security profile, see [Update security profiles in Connect Customer](./update-security-profiles.html). @@ -49 +49 @@ For information about how to add more permissions to an existing security profil - 1. Log in to Amazon Connect with a user account that has the **Analytics and optimization** \- **Screen recording - Access** permission in its security profile. + 1. Log in to Connect Customer with a user account that has the **Analytics and optimization** \- **Screen recording - Access** permission in its security profile. @@ -69 +69 @@ If you've added a custom attribute to your flows to indicate when screen recordi -Screen recording playback in the **Contact details** page is not supported in the legacy `https://`your-instance-alias`/awsapps.com` domain. We recommend using the `https://`your-instance-alias`.my.connect.aws/` domain to play screen recordings. For more information, see [Update your Amazon Connect domain](./update-your-connect-domain.html) in this guide. +Screen recording playback in the **Contact details** page is not supported in the legacy `https://`your-instance-alias`/awsapps.com` domain. We recommend using the `https://`your-instance-alias`.my.connect.aws/` domain to play screen recordings. For more information, see [Update your Connect Customer domain](./update-your-connect-domain.html) in this guide.