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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/queue-performance-dashboard.md

Summary

Updated branding from 'Amazon Connect' to 'Connect Customer' throughout the documentation

Security assessment

Changes are purely branding updates without any security implications. No security vulnerabilities, configurations, or features were modified or documented.

Diff

diff --git a/connect/latest/adminguide/queue-performance-dashboard.md b/connect/latest/adminguide/queue-performance-dashboard.md
index 346e208de..607c514a8 100644
--- a//connect/latest/adminguide/queue-performance-dashboard.md
+++ b//connect/latest/adminguide/queue-performance-dashboard.md
@@ -9 +9 @@ Enable access to the dashboardPerformance overview chartCurrent queue overviewCu
-# Queue and agent performance dashboard in Amazon Connect
+# Queue and agent performance dashboard in Connect Customer
@@ -51 +51 @@ Ensure users are assigned the appropriate security profile permissions:
-  * **Access metrics - Access permission** or the **Dashboard - Access permission**. For information about the difference in behavior, see [Assign permissions to view dashboards and reports in Amazon Connect](./dashboard-required-permissions.html). 
+  * **Access metrics - Access permission** or the **Dashboard - Access permission**. For information about the difference in behavior, see [Assign permissions to view dashboards and reports in Connect Customer](./dashboard-required-permissions.html). 
@@ -138 +138 @@ The following image shows an example of how to set up conditional formatting.
-The following image shows an example of filtering the **Adherence status duration**. In this case, Amazon Connect will display only those agents who are not adherent for longer than 10 minutes. 
+The following image shows an example of filtering the **Adherence status duration**. In this case, Connect Customer will display only those agents who are not adherent for longer than 10 minutes.