AWS connect documentation change
Summary
Updated branding references from 'Amazon Connect' to 'Connect Customer' and added PII compliance note
Security assessment
The changes are primarily branding updates without security implications. The PII compliance note already existed and was only updated for terminology, not adding new security guidance.
Diff
diff --git a/connect/latest/adminguide/predefined-attributes.md b/connect/latest/adminguide/predefined-attributes.md index 3cce20a3f..eb841b32a 100644 --- a//connect/latest/adminguide/predefined-attributes.md +++ b//connect/latest/adminguide/predefined-attributes.md @@ -17 +17 @@ You define the level of an agent's proficiency in their user profile, not when y -You can create and manage predefined attributes manually by using the Amazon Connect admin website; the steps are described in this topic. Or programmatically by using the Predefined attribute management APIs. +You can create and manage predefined attributes manually by using the Connect Customer admin website; the steps are described in this topic. Or programmatically by using the Predefined attribute management APIs. @@ -36 +36 @@ You can create and manage predefined attributes manually by using the Amazon Con - * The information in a predefined attribute is not encrypted. We strongly recommend you follow the [Best practices for PII compliance in Amazon Connect](./compliance-validation-best-practices-PII.html). + * The information in a predefined attribute is not encrypted. We strongly recommend you follow the [Best practices for PII compliance in Connect Customer](./compliance-validation-best-practices-PII.html). @@ -46 +46 @@ You can create and manage predefined attributes manually by using the Amazon Con - * You cannot create duplicate predefined attribute names or values. In addition, case sensitivity does not allow you to use duplicate names. For example, a new predefined attribute with the name `language` cannot be created if a predefined attribute with name `Language` exists in your Amazon Connect instance. + * You cannot create duplicate predefined attribute names or values. In addition, case sensitivity does not allow you to use duplicate names. For example, a new predefined attribute with the name `language` cannot be created if a predefined attribute with name `Language` exists in your Connect Customer instance. @@ -52 +52 @@ Before deleting an attribute, ensure none of the contacts are waiting for an age - * For the quota for predefined attributes allowed in an Amazon Connect instance, see [Amazon Connect quotas](./amazon-connect-service-limits.html#connect-quotas). + * For the quota for predefined attributes allowed in an Connect Customer instance, see [Connect Customer quotas](./amazon-connect-service-limits.html#connect-quotas). @@ -59 +59 @@ Before deleting an attribute, ensure none of the contacts are waiting for an age -System attributes, identified as `connect:`, are predefined attributes set by Amazon Connect. You cannot change or delete the `connect:` name and values. +System attributes, identified as `connect:`, are predefined attributes set by Connect Customer. You cannot change or delete the `connect:` name and values. @@ -72 +72 @@ The following system attributes are available: - 1. Log in to the Amazon Connect admin website with an **Admin** account, or an account assigned to a security profile that has **Routing** \- **Predefined attributes** \- **Create** permission. + 1. Log in to the Connect Customer admin website with an **Admin** account, or an account assigned to a security profile that has **Routing** \- **Predefined attributes** \- **Create** permission. @@ -74 +74 @@ The following system attributes are available: - 2. In Amazon Connect, on the left navigation menu, choose **Routing** , **Predefined attributes**. + 2. In Connect Customer, on the left navigation menu, choose **Routing** , **Predefined attributes**.