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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/pre-chat-auth.md

Summary

Updated terminology from 'Amazon Connect' to 'Connect Customer' in title and customer identification section.

Security assessment

Changes are limited to product naming conventions. The pre-chat authentication functionality remains unchanged with no security-related modifications to authentication flows or data handling.

Diff

diff --git a/connect/latest/adminguide/pre-chat-auth.md b/connect/latest/adminguide/pre-chat-auth.md
index f8da4b93d..37342a486 100644
--- a//connect/latest/adminguide/pre-chat-auth.md
+++ b//connect/latest/adminguide/pre-chat-auth.md
@@ -7 +7 @@
-# Pre-chat authentication using the Amazon Connect StartChatContact API
+# Pre-chat authentication using the Connect Customer StartChatContact API
@@ -24 +24 @@ After an authenticated customer starts a chat, set their status using the parame
-`CustomerId` is an optional field to identify the customer. This can be either an Amazon Connect Customer Profiles ID or a custom identifier from an external system, such as a CRM.
+`CustomerId` is an optional field to identify the customer. This can be either an Connect Customer Customer Profiles ID or a custom identifier from an external system, such as a CRM.