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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/porting-documentation-requirements.md

Summary

Renamed service references from 'Amazon Connect' to 'Connect Customer' throughout the documentation

Security assessment

The changes are purely branding/naming updates without any modifications to security processes, requirements, or vulnerabilities. No security-related content was added or modified.

Diff

diff --git a/connect/latest/adminguide/porting-documentation-requirements.md b/connect/latest/adminguide/porting-documentation-requirements.md
index cbd11a63a..be67a6771 100644
--- a//connect/latest/adminguide/porting-documentation-requirements.md
+++ b//connect/latest/adminguide/porting-documentation-requirements.md
@@ -9 +9 @@ Common reasons why carriers reject an LOA
-# Documentation requirements for porting numbers to Amazon Connect
+# Documentation requirements for porting numbers to Connect Customer
@@ -13 +13 @@ The Letter of Authorization (LOA) is an industry standard document type used by
-If your number can be ported, the Amazon Connect team will provide you with the following:
+If your number can be ported, the Connect Customer team will provide you with the following:
@@ -24 +24 @@ For more information, see [How to complete an LOA](./about-porting.html#how-to-c
-Additionally, regulations in some countries require a local business address and specific documentation to use a phone number. For country specific requirements, see [Region requirements for ordering and porting phone numbers in Amazon Connect](./phone-number-requirements.html). If this is required, we will ask for this information to be submitted with the completed LOA.
+Additionally, regulations in some countries require a local business address and specific documentation to use a phone number. For country specific requirements, see [Region requirements for ordering and porting phone numbers in Connect Customer](./phone-number-requirements.html). If this is required, we will ask for this information to be submitted with the completed LOA.
@@ -40 +40 @@ The information you submitted on your Letter of Authorization (LOA) is different
-We will work with all Amazon Connect carriers in a Region to support the porting of your numbers. In some cases, however, specific numbers may not be portable because of regulatory restrictions or carrier limitations. In these situations, consider claiming a new number from Amazon Connect.
+We will work with all Connect Customer carriers in a Region to support the porting of your numbers. In some cases, however, specific numbers may not be portable because of regulatory restrictions or carrier limitations. In these situations, consider claiming a new number from Connect Customer.
@@ -55 +55 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please
-How to port your numbers to Amazon Connect
+How to port your numbers to Connect Customer