AWS Security ChangesHomeSearch

AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/new-signin-experience.md

Summary

Updated title and content from 'Amazon Connect' to 'Connect Customer', including sign-in endpoints, console URLs, and support references

Security assessment

Terminology update only. The 'improved security features' mention predates this change and isn't modified. No new security documentation is added, and no vulnerabilities are addressed.

Diff

diff --git a/connect/latest/adminguide/new-signin-experience.md b/connect/latest/adminguide/new-signin-experience.md
index 525fe91a4..4a05f7225 100644
--- a//connect/latest/adminguide/new-signin-experience.md
+++ b//connect/latest/adminguide/new-signin-experience.md
@@ -9 +9 @@ OverviewTesting instructionsTesting recommendationsSupport resourcesFAQs
-# Testing the new Amazon Connect sign-in experience
+# Testing the new Connect Customer sign-in experience
@@ -13 +13 @@ OverviewTesting instructionsTesting recommendationsSupport resourcesFAQs
-Amazon Connect is implementing an enhanced sign-in experience with improved security features. This topic explains how to test the new sign-in interface before the mandatory transition.
+Connect Customer is implementing an enhanced sign-in experience with improved security features. This topic explains how to test the new sign-in interface before the mandatory transition.
@@ -17 +17 @@ Amazon Connect is implementing an enhanced sign-in experience with improved secu
-The new sign-in experience applies only to instances that use Amazon Connect Managed or Managed identity management. If your instance uses SAML 2.0-based authentication, this change does not apply to you.
+The new sign-in experience applies only to instances that use Connect Customer Managed or Managed identity management. If your instance uses SAML 2.0-based authentication, this change does not apply to you.
@@ -75 +75 @@ If you are an AWS GovCloud (US) user, also allowlist the following endpoints:
-  1. Navigate to the Amazon Connect console `https://`[region]`.console.aws.amazon.com/connect/v2/app/instances?region=`[region]``
+  1. Navigate to the Connect Customer console `https://`[region]`.console.aws.amazon.com/connect/v2/app/instances?region=`[region]``
@@ -79 +79 @@ For example, if operating in the us-west-2 region, the URL will be `https://us-w
-  2. **Locate your instance URL** – Your Amazon Connect instance URL will be in one of these formats:
+  2. **Locate your instance URL** – Your Connect Customer instance URL will be in one of these formats:
@@ -87 +87 @@ You can find this in the AWS console as shown in the following image.
-![The Amazon Connect instances page showing the instance access URL.](/images/connect/latest/adminguide/images/new-signin-instance-url.png)
+![The Connect Customer instances page showing the instance access URL.](/images/connect/latest/adminguide/images/new-signin-instance-url.png)
@@ -103 +103 @@ The new experience looks like the following:
-  4. **Verify access** – Navigate to the modified URL and attempt to sign in using your existing credentials. Confirm that you can successfully access your Amazon Connect instance.
+  4. **Verify access** – Navigate to the modified URL and attempt to sign in using your existing credentials. Confirm that you can successfully access your Connect Customer instance.
@@ -125 +125 @@ We recommend the following when testing the new sign-in experience:
-When seeking support, prepare your instance ID and document any error messages you encounter. Screenshots of issues can be helpful for faster resolution. For more information about contacting AWS Support, see [Get administrative support for Amazon Connect](./get-admin-support.html).
+When seeking support, prepare your instance ID and document any error messages you encounter. Screenshots of issues can be helpful for faster resolution. For more information about contacting AWS Support, see [Get administrative support for Connect Customer](./get-admin-support.html).