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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/monitor-conversations-permissions.md

Summary

Updated product name references from 'Amazon Connect' to 'Connect Customer'

Security assessment

Changes only modify branding terminology ('Amazon Connect' to 'Connect Customer') without altering any security-related content. Permission requirements and security profile references remain identical.

Diff

diff --git a/connect/latest/adminguide/monitor-conversations-permissions.md b/connect/latest/adminguide/monitor-conversations-permissions.md
index 069e05a28..c104327e9 100644
--- a//connect/latest/adminguide/monitor-conversations-permissions.md
+++ b//connect/latest/adminguide/monitor-conversations-permissions.md
@@ -7 +7 @@
-# Assign permissions to monitor live conversations in the Amazon Connect Contact Control Panel (CCP)
+# Assign permissions to monitor live conversations in the Connect Customer Contact Control Panel (CCP)
@@ -45 +45 @@ These permissions are needed so they can monitor the conversation through the Co
-Next, show your managers how to monitor conversations. Continue to [Listen to live conversations or read live chats in Amazon Connect](./monitor-conversations-howto.html).
+Next, show your managers how to monitor conversations. Continue to [Listen to live conversations or read live chats in Connect Customer](./monitor-conversations-howto.html).