AWS connect documentation change
Summary
Replaced all instances of 'Amazon Connect' with 'Connect Customer' in ServiceNow integration documentation
Security assessment
Terminology update without security implications. Field mappings and data handling procedures remain unchanged with no security enhancements or vulnerabilities addressed.
Diff
diff --git a/connect/latest/adminguide/mapping-servicenow-objects-standard-case.md b/connect/latest/adminguide/mapping-servicenow-objects-standard-case.md index d239e03ab..f31bf5cd0 100644 --- a//connect/latest/adminguide/mapping-servicenow-objects-standard-case.md +++ b//connect/latest/adminguide/mapping-servicenow-objects-standard-case.md @@ -9 +9 @@ Servicenow-task objectMapping Servicenow-task to a standard caseServicenow-incid -# Mapping ServiceNow objects to the standard case in Amazon Connect Customer Profiles +# Mapping ServiceNow objects to the standard case in Connect Customer Customer Profiles @@ -11 +11 @@ Servicenow-task objectMapping Servicenow-task to a standard caseServicenow-incid -This topic lists which fields in ServiceNow objects map to fields in the standard case in Amazon Connect Customer Profiles. +This topic lists which fields in ServiceNow objects map to fields in the standard case in Connect Customer Customer Profiles. @@ -171 +171 @@ sys_updated_on | UpdatedDate -The Servicenow-task customer data from Servicenow is associated with an Amazon Connect standard case using the indexes in the following table. +The Servicenow-task customer data from Servicenow is associated with an Connect Customer standard case using the indexes in the following table. @@ -248 +248 @@ category | Reason -The Servicenow-incident customer data from the Servicenow object is associated with an Amazon Connect standard case using the indexes in the following table. +The Servicenow-incident customer data from the Servicenow object is associated with an Connect Customer standard case using the indexes in the following table.