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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/logging-using-cloudtrail.md

Summary

Renamed all references from 'Amazon Connect' to 'Connect Customer' throughout the documentation

Security assessment

The changes are purely branding/terminology updates replacing 'Amazon Connect' with 'Connect Customer'. No security vulnerabilities, features, or configurations were modified or added. CloudTrail logging functionality remains unchanged.

Diff

diff --git a/connect/latest/adminguide/logging-using-cloudtrail.md b/connect/latest/adminguide/logging-using-cloudtrail.md
index cc0440817..aca04be8f 100644
--- a//connect/latest/adminguide/logging-using-cloudtrail.md
+++ b//connect/latest/adminguide/logging-using-cloudtrail.md
@@ -7 +7 @@
-Amazon Connect information in CloudTrailExample: Amazon Connect log file entriesExample: Amazon Connect Voice ID log file entries
+Connect Customer information in CloudTrailExample: Connect Customer log file entriesExample: Connect Customer Voice ID log file entries
@@ -9 +9 @@ Amazon Connect information in CloudTrailExample: Amazon Connect log file entries
-# Log Amazon Connect API calls with AWS CloudTrail
+# Log Connect Customer API calls with AWS CloudTrail
@@ -11 +11 @@ Amazon Connect information in CloudTrailExample: Amazon Connect log file entries
-Amazon Connect is integrated with AWS CloudTrail, a service that provides a record of the Amazon Connect API calls that a user, role, or AWS service makes. CloudTrail captures Amazon Connect API calls as events. All public Amazon Connect APIs support CloudTrail. 
+Connect Customer is integrated with AWS CloudTrail, a service that provides a record of the Connect Customer API calls that a user, role, or AWS service makes. CloudTrail captures Connect Customer API calls as events. All public Connect Customer APIs support CloudTrail. 
@@ -15 +15 @@ Amazon Connect is integrated with AWS CloudTrail, a service that provides a reco
-  * For access to the updated Amazon Connect admin website and CloudTrail support, you must use service-linked roles. For more information, see [Use service-linked roles and role permissions for Amazon Connect](./connect-slr.html).
+  * For access to the updated Connect Customer admin website and CloudTrail support, you must use service-linked roles. For more information, see [Use service-linked roles and role permissions for Connect Customer](./connect-slr.html).
@@ -20 +20 @@ Amazon Connect is integrated with AWS CloudTrail, a service that provides a reco
-Using the information that CloudTrail collects, you can identify a specific request to an Amazon Connect API, the IP address of the requester, the requester's identity, the date and time of the request, and so on. If you configure a trail, you can enable continuous delivery of CloudTrail events to an Amazon S3 bucket. If you don't configure a trail, you can view the most recent events in **Event History** in the CloudTrail console.
+Using the information that CloudTrail collects, you can identify a specific request to an Connect Customer API, the IP address of the requester, the requester's identity, the date and time of the request, and so on. If you configure a trail, you can enable continuous delivery of CloudTrail events to an Amazon S3 bucket. If you don't configure a trail, you can view the most recent events in **Event History** in the CloudTrail console.
@@ -24 +24 @@ For more information about CloudTrail, including how to configure and enable it,
-## Amazon Connect information in CloudTrail
+## Connect Customer information in CloudTrail
@@ -26 +26 @@ For more information about CloudTrail, including how to configure and enable it,
-CloudTrail is enabled on your AWS account when you create the account. When supported event activity occurs in Amazon Connect, that activity is recorded in a CloudTrail event along with other AWS service events in **Event history**. You can view, search, and download recent events in your AWS account. For more information, see [Viewing Events with CloudTrail Event History](https://docs.aws.amazon.com/awscloudtrail/latest/userguide/view-cloudtrail-events.html). 
+CloudTrail is enabled on your AWS account when you create the account. When supported event activity occurs in Connect Customer, that activity is recorded in a CloudTrail event along with other AWS service events in **Event history**. You can view, search, and download recent events in your AWS account. For more information, see [Viewing Events with CloudTrail Event History](https://docs.aws.amazon.com/awscloudtrail/latest/userguide/view-cloudtrail-events.html). 
@@ -28 +28 @@ CloudTrail is enabled on your AWS account when you create the account. When supp
-For an ongoing record of events in your AWS account, including events for Amazon Connect, create a trail. A _trail_ enables CloudTrail to deliver log files to an Amazon S3 bucket. By default, when you create a trail in the console, the trail applies to all AWS Regions. The trail logs events from all AWS Regions and delivers the log files to the Amazon S3 bucket that you specify. Additionally, you can configure other AWS services to further analyze and act upon the event data collected in CloudTrail logs. For more information, see the following: 
+For an ongoing record of events in your AWS account, including events for Connect Customer, create a trail. A _trail_ enables CloudTrail to deliver log files to an Amazon S3 bucket. By default, when you create a trail in the console, the trail applies to all AWS Regions. The trail logs events from all AWS Regions and delivers the log files to the Amazon S3 bucket that you specify. Additionally, you can configure other AWS services to further analyze and act upon the event data collected in CloudTrail logs. For more information, see the following: 
@@ -56 +56 @@ For more information, see the [CloudTrail userIdentity Element](https://docs.aws
-## Example: Amazon Connect log file entries
+## Example: Connect Customer log file entries
@@ -105 +105 @@ The following example shows a CloudTrail log entry that demonstrates the `GetCon
-## Example: Amazon Connect Voice ID log file entries
+## Example: Connect Customer Voice ID log file entries
@@ -107 +107 @@ The following example shows a CloudTrail log entry that demonstrates the `GetCon
-Just like Amazon Connect, Voice ID is integrated with CloudTrail. When enabled, the service emits events for the Voice ID API calls made by a user, role, or an AWS service. You can reuse the same CloudTrail resources created for Amazon Connect, including the trail and the S3 bucket, to receive CloudTrail logs for Voice ID as well. 
+Just like Connect Customer, Voice ID is integrated with CloudTrail. When enabled, the service emits events for the Voice ID API calls made by a user, role, or an AWS service. You can reuse the same CloudTrail resources created for Connect Customer, including the trail and the S3 bucket, to receive CloudTrail logs for Voice ID as well. 
@@ -181 +181 @@ Monitor CloudWatch metrics
-EventBridge events emitted by Amazon Connect
+EventBridge events emitted by Connect Customer