AWS connect documentation change
Summary
Changed 'Amazon Connect' to 'Connect Customer' in title, introductory text, and login instructions.
Security assessment
Purely branding/nomenclature update with no changes to security features, access controls, or vulnerability-related content. Permission requirements for accessing analytics remain unchanged.
Diff
diff --git a/connect/latest/adminguide/lex-bot-analytics.md b/connect/latest/adminguide/lex-bot-analytics.md index b2b7fa114..4da843c08 100644 --- a//connect/latest/adminguide/lex-bot-analytics.md +++ b//connect/latest/adminguide/lex-bot-analytics.md @@ -7 +7 @@ -# Evaluate the performance of your conversational AI bot in Amazon Connect +# Evaluate the performance of your conversational AI bot in Connect Customer @@ -9 +9 @@ -You can use the comprehensive analytics tools in Amazon Connect to help you evaluate and optimize your conversational AI bot performance. These insights enable you to identify successful interactions, pinpoint failure points, and visualize conversation patterns to continuously improve customer experience. +You can use the comprehensive analytics tools in Connect Customer to help you evaluate and optimize your conversational AI bot performance. These insights enable you to identify successful interactions, pinpoint failure points, and visualize conversation patterns to continuously improve customer experience. @@ -19 +19 @@ The Bot Analytics page shows data for conversations triggered only from flows. Y - 1. Log in to the Amazon Connect admin website at https://`instance name`.my.connect.aws/. Use an Admin account or an account that has the following permissions in its security profile: + 1. Log in to the Connect Customer admin website at https://`instance name`.my.connect.aws/. Use an Admin account or an account that has the following permissions in its security profile: