AWS connect documentation change
Summary
Updated all 'Amazon Connect' references to 'Connect Customer', including console names, URLs, and application references. Changed 'Amazon Connect Customer Profiles' to 'Connect Customer Customer Profiles'.
Security assessment
Modifications are limited to product name changes and terminology updates. No security configurations, vulnerabilities, or security-related procedures were added or modified in the content.
Diff
diff --git a/connect/latest/adminguide/integrate-customer-profiles-segment.md b/connect/latest/adminguide/integrate-customer-profiles-segment.md index 6216e5163..4b99dee21 100644 --- a//connect/latest/adminguide/integrate-customer-profiles-segment.md +++ b//connect/latest/adminguide/integrate-customer-profiles-segment.md @@ -7 +7 @@ -Set up the connection in Amazon Connect and SegmentVerify your Segment integrationMonitor your Customer Profiles integrationsWhat to do if objects aren't being sent +Set up the connection in Connect Customer and SegmentVerify your Segment integrationMonitor your Customer Profiles integrationsWhat to do if objects aren't being sent @@ -9 +9 @@ Set up the connection in Amazon Connect and SegmentVerify your Segment integrati -# Set up integration for Segment to provide periodic updates to Amazon Connect Customer Profiles +# Set up integration for Segment to provide periodic updates to Connect Customer Customer Profiles @@ -11 +11 @@ Set up the connection in Amazon Connect and SegmentVerify your Segment integrati -To provide periodic updates to Amazon Connect Customer Profiles, you can integrate with Segment using Amazon AppFlow. You first set up the connection in Amazon Connect and Segment, and then verify the Segment integration. +To provide periodic updates to Connect Customer Customer Profiles, you can integrate with Segment using Amazon AppFlow. You first set up the connection in Connect Customer and Segment, and then verify the Segment integration. @@ -13 +13 @@ To provide periodic updates to Amazon Connect Customer Profiles, you can integra -## Set up the connection in Amazon Connect and Segment +## Set up the connection in Connect Customer and Segment @@ -15 +15 @@ To provide periodic updates to Amazon Connect Customer Profiles, you can integra - 1. Open the Amazon Connect console at [https://console.aws.amazon.com/connect/](https://console.aws.amazon.com/connect/). + 1. Open the Connect Customer console at [https://console.aws.amazon.com/connect/](https://console.aws.amazon.com/connect/). @@ -17 +17 @@ To provide periodic updates to Amazon Connect Customer Profiles, you can integra - 2. On the instances page, choose the instance alias. The instance alias is also your **instance name** , which appears in your Amazon Connect URL. The following image shows the **Amazon Connect virtual contact center instances** page, with a box around the instance alias. + 2. On the instances page, choose the instance alias. The instance alias is also your **instance name** , which appears in your Connect Customer URL. The following image shows the **Connect Customer virtual contact center instances** page, with a box around the instance alias. @@ -19 +19 @@ To provide periodic updates to Amazon Connect Customer Profiles, you can integra - + @@ -77 +77 @@ After you set up the event source destination, return to the Customer Profiles c - 11. You will see an alert that indicates Amazon Connect has successfully connected with Segment. + 11. You will see an alert that indicates Connect Customer has successfully connected with Segment. @@ -108 +108 @@ To perform this step you need the following prerequisites: - * [Access to the Amazon Connect Contact Control Panel](./amazon-connect-contact-control-panel.html). + * [Access to the Connect Customer Contact Control Panel](./amazon-connect-contact-control-panel.html). @@ -123 +123 @@ To perform this step you need the following prerequisites: - 3. Choose the **Event Tester** tab. From this page you will send a test event to Customer Profiles. The event is ingested and turned into a customer profile that you can view in the Amazon Connect agent application. + 3. Choose the **Event Tester** tab. From this page you will send a test event to Customer Profiles. The event is ingested and turned into a customer profile that you can view in the Connect Customer agent application. @@ -135 +135 @@ To perform this step you need the following prerequisites: - 8. Open the Amazon Connect agent application. Search for the user ID you entered in the **Event Builder**. You should be able to see the customer profile with the user ID and the traits you entered. + 8. Open the Connect Customer agent application. Search for the user ID you entered in the **Event Builder**. You should be able to see the customer profile with the user ID and the traits you entered.