AWS connect documentation change
Summary
Renamed 'Amazon Connect' to 'Connect Customer' throughout the document, including title, body, and links. Updated service name references.
Security assessment
Changes are purely branding/naming updates with no security implications. No vulnerabilities, security procedures, or security features are mentioned or modified.
Diff
diff --git a/connect/latest/adminguide/how-long-for-number-porting.md b/connect/latest/adminguide/how-long-for-number-porting.md index a69880801..20c521c83 100644 --- a//connect/latest/adminguide/how-long-for-number-porting.md +++ b//connect/latest/adminguide/how-long-for-number-porting.md @@ -9 +9 @@ Inside the US and CanadaOutside the US and CanadaWhat affects porting timelines? -# How long does it take to port phone numbers to Amazon Connect? +# How long does it take to port phone numbers to Connect Customer? @@ -17 +17 @@ For other countries, we recommend opening a porting request as far in advance of -The amount of time that it takes to port numbers depends on the country, complexity of the request, the type and quantity of numbers being ported, and your current carrier. Telecom carriers also may implement porting block days because of holidays and network maintenance. Because of this, Amazon Connect requires porting requests to be open several months before pending go-live dates. +The amount of time that it takes to port numbers depends on the country, complexity of the request, the type and quantity of numbers being ported, and your current carrier. Telecom carriers also may implement porting block days because of holidays and network maintenance. Because of this, Connect Customer requires porting requests to be open several months before pending go-live dates. @@ -19 +19 @@ The amount of time that it takes to port numbers depends on the country, complex -For a list of countries and their portability windows, see [Region requirements for ordering and porting phone numbers in Amazon Connect](./phone-number-requirements.html). +For a list of countries and their portability windows, see [Region requirements for ordering and porting phone numbers in Connect Customer](./phone-number-requirements.html). @@ -31 +31 @@ Phone numbers outside the US and Canada require between two to six months to com - * Time for the Amazon Connect service provider to verify whether they can port all of the phone numbers that you have requested. + * Time for the Connect Customer service provider to verify whether they can port all of the phone numbers that you have requested. @@ -38 +38 @@ Phone numbers outside the US and Canada require between two to six months to com -After all documents are verified by the losing provider, the losing provider and the Amazon Connect service provider will schedule a mutually agreed date to port the numbers to Amazon Connect. +After all documents are verified by the losing provider, the losing provider and the Connect Customer service provider will schedule a mutually agreed date to port the numbers to Connect Customer. @@ -48 +48 @@ Complex porting requests have their own timelines. The timelines discussed elsew -Complex porting requests for more than 10 distinct number ranges or 10 distinct locations are considered a project and require advanced coordination with your AWS Account team. If you are a Business or Enterprise customer, engage your Amazon Connect Solutions Architect (SA) or Technical Account Manager (TAM) for assistance in planning your number porting. +Complex porting requests for more than 10 distinct number ranges or 10 distinct locations are considered a project and require advanced coordination with your AWS Account team. If you are a Business or Enterprise customer, engage your Connect Customer Solutions Architect (SA) or Technical Account Manager (TAM) for assistance in planning your number porting. @@ -54 +54 @@ To help make the process as smooth as possible, gather the following information - * The country specific documentation required; see [Region requirements for ordering and porting phone numbers in Amazon Connect](./phone-number-requirements.html). + * The country specific documentation required; see [Region requirements for ordering and porting phone numbers in Connect Customer](./phone-number-requirements.html). @@ -65 +65 @@ To help make the process as smooth as possible, gather the following information -The Amazon Connect service team supports porting phone numbers FROM 9am Monday in Sydney NSW, Australia Time, TO 5pm Friday in Seattle, WA, USA time. +The Connect Customer service team supports porting phone numbers FROM 9am Monday in Sydney NSW, Australia Time, TO 5pm Friday in Seattle, WA, USA time. @@ -67 +67 @@ The Amazon Connect service team supports porting phone numbers FROM 9am Monday i -Depending on the country and carriers involved, you may be able to choose the porting date and time. In most cases, however, the losing carrier picks the date and time and communicates it to Amazon Connect based on their schedule. +Depending on the country and carriers involved, you may be able to choose the porting date and time. In most cases, however, the losing carrier picks the date and time and communicates it to Connect Customer based on their schedule. @@ -73 +73 @@ If you have a specific date and time you want to request, provide the informatio -Most carriers only support porting activity during their normal business hours. For detailed information about available porting dates and times for your country, see [Region requirements for ordering and porting phone numbers in Amazon Connect](./phone-number-requirements.html). +Most carriers only support porting activity during their normal business hours. For detailed information about available porting dates and times for your country, see [Region requirements for ordering and porting phone numbers in Connect Customer](./phone-number-requirements.html).