AWS connect documentation change
Summary
Updated product name references from 'Amazon Connect' to 'Connect Customer' throughout the document
Security assessment
Changes involve only branding terminology updates without modifying security configurations, permissions, or vulnerability information. Security profile permissions section remains unchanged except for product name.
Diff
diff --git a/connect/latest/adminguide/get-started-forecasting-capacity-planning-scheduling.md b/connect/latest/adminguide/get-started-forecasting-capacity-planning-scheduling.md index 66126f12e..f6d0eb9a5 100644 --- a//connect/latest/adminguide/get-started-forecasting-capacity-planning-scheduling.md +++ b//connect/latest/adminguide/get-started-forecasting-capacity-planning-scheduling.md @@ -7 +7 @@ -# Set up forecasting, capacity planning, and scheduling in Amazon Connect +# Set up forecasting, capacity planning, and scheduling in Connect Customer @@ -11 +11 @@ -**New user?** Check out the [Amazon Connect forecasting, capacity planning, and scheduling workshop](https://catalog.workshops.aws/amazon-connect-optimization/en-US). This online course is for Contact Center Administrators, Workforce Managers, Forecasters and Schedulers who are responsible for the forecasting and scheduling of agents. +**New user?** Check out the [Connect Customer forecasting, capacity planning, and scheduling workshop](https://catalog.workshops.aws/amazon-connect-optimization/en-US). This online course is for Contact Center Administrators, Workforce Managers, Forecasters and Schedulers who are responsible for the forecasting and scheduling of agents. @@ -15 +15 @@ Use these steps to set up forecasting, capacity planning, and scheduling. - 1. [Enable forecasting, capacity planning, and scheduling](./enable-forecasting-capacity-planning-scheduling.html) in the Amazon Connect console. + 1. [Enable forecasting, capacity planning, and scheduling](./enable-forecasting-capacity-planning-scheduling.html) in the Connect Customer console. @@ -21 +21 @@ After enabling Forecasting, capacity planning, and scheduling, it may take up to - 2. [Assign security profile permissions](./required-optimization-permissions.html) to the Amazon Connect users who will use this feature. + 2. [Assign security profile permissions](./required-optimization-permissions.html) to the Connect Customer users who will use this feature.